Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
As Volunteers' Week 2023 draws to a close, the Minister for Civil Society looks back on the week and shares his thoughts
Reflections on the recent Charity Commission board appointments along with updates and upcoming events
Volunteering consultant Helen Tourle shares the latest volunteering news, updates, events and training
We share findings from our latest national survey on the volunteer experience
Our latest update on what’s happening in Westminster and how it might impact charities
Charity representatives tell us their priorities ahead of next year’s general election
NCVO launches campaign to encourage charities to consider divestment
Volunteering consultant Helen Tourle shares volunteering news and dates for your diary
Resources, free events, support and information on the big issues affecting small charities
An update on our influencing work, government policy and funding announcements
Guidance around using technology responsibly and ethically in your organisation
Use this page to understand why you need a plan to manage ethical risks when you use technology
Use this page to explore imagined-from-life examples which look at the ethical challenges involved in technology and what can go wrong
How to reduce technology-based risk within your organisations
The digital maturity matrix is a simple tool to assess your current strengths and weaknesses, and helps you see what you need to do next to improve.
Understanding artificial intelligence (AI) and how small charities can use it to improve their work.
Tackle one of the biggest obstacles we face when creating digital content, software and services
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews