Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
As Volunteers' Week 2023 draws to a close, the Minister for Civil Society looks back on the week and shares his thoughts
Reflections on the recent Charity Commission board appointments along with updates and upcoming events
Volunteering consultant Helen Tourle shares the latest volunteering news, updates, events and training
We share findings from our latest national survey on the volunteer experience
Our latest update on what’s happening in Westminster and how it might impact charities
Charity representatives tell us their priorities ahead of next year’s general election
NCVO launches campaign to encourage charities to consider divestment
Volunteering consultant Helen Tourle shares volunteering news and dates for your diary
Resources, free events, support and information on the big issues affecting small charities
An update on our influencing work, government policy and funding announcements
The steps you should take when shortlisting and interviewing applicants
Guidance on making a provisional offer of employment and conducting checks
How to set up a good induction and probation programme
How to help your team maintain and improve their performance at work
How to set effective objectives and behaviour standards for your team
How to give your team effective feedback
How to develop effective learning and development plans
Guidance to help you motivate and engage your team
Tips to help you plan and run effective one-to-one meetings and appraisals
Guidance to help you address and manage poor performance in the people you manage