Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
Find out more about our current trustee elections and upcoming AGM
Writing the executive summary of your business plan
Writing about your organisation in your business plan
Writing about what your organisation does in your business plan
How to navigate your market and customer base
Writing the market analysis section of your business plan
Writing the market research section of your business plan
Writing the market research and testing section of your business plan
Writing the operational planning section of your business plan
Writing the people, management and governance section of your business plan
Writing the impact section of your business plan