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Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

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We have four goals to focus our activity, all underpinned by our values

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Government and politics
Involving volunteers

Government and politics
Involving volunteers

Government and politics

Equity, diversity and inclusion
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Employing and managing staff
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Equity, diversity and inclusion
Involving volunteers

How volunteers can benefit your organisation and play an important role in your work

Involving volunteers

A volunteer strategy helps secure the support to help your volunteering do more

Involving volunteers

Understand how equity, diversity and inclusion affects volunteers and those they support

Involving volunteers

How to write volunteer role descriptions that show your volunteers' roles and responsibilities

Involving volunteers

It’s good practice to pay back volunteers for expenses they incur while volunteering

Involving volunteers

Understand volunteer coordinator roles and decide how to support your volunteers

Involving volunteers

Help volunteers understand their role in safeguarding and their own right to be safe

Involving volunteers

How a volunteer policy can benefit your organisation and what it should include

Involving volunteers

Understand what insurance your organisation needs if it involves volunteers

Involving volunteers

How to run volunteer recruitment and where to find the volunteers you need

Involving volunteers

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Learn Practical tips to ensure you are successful in your funding bid applications.

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

This course will develop your skills and help you use a marketing approach to recruit volunteers

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

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Good practice in volunteer management (1 day)

Designated safeguarding leads in charities (1 day)

Data protection essentials (2 x 0.5 days)

Strategic leadership (1 day)

Project management in the voluntary sector (2 days)

Successful funding applications (0.5 day)

Charity trustee induction and refresher (2 x 0.5 days)

Better impact reporting (0.5 day)

Recruiting volunteers (0.5 day)

Strategic planning: tools for decision making (1 day)

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