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Setting objectives and behaviour standards

How to set effective objectives and behaviour standards for your team

  • Employing and managing staff

Giving effective feedback

How to give your team effective feedback

  • Employing and managing staff

Supporting learning and development

How to develop effective learning and development plans

  • Employing and managing staff

Motivating and engaging staff

Guidance to help you motivate and engage your team

  • Employing and managing staff

One-to-ones and appraisals

Tips to help you plan and run effective one-to-one meetings and appraisals

  • Employing and managing staff

Managing underperformance

Guidance to help you address and manage poor performance in the people you manage

  • Employing and managing staff

Managing staff who work remotely

Guidance to help you lead or manage people who work remotely

  • Employing and managing staff

Handling conflict at work

Understand different types of workplace conflict, why conflict happens, and how to resolve it

  • Employing and managing staff

Developing effective teams

  • Employing and managing staff

Why teamwork is important

Why team working is especially important in voluntary organisations

  • Employing and managing staff

Our equity, diversity and inclusion work: Proceeding at the pace of trust

  • Inside NCVO
  • Equity, diversity and inclusion

Volunteering round-up: February 2023

NCVO’s senior policy and influencing advisor Catherine Goodall shares recent updates and upcoming dates for your diary

  • Involving volunteers

Governance round-up: February 2023

Our round-up for trustees and governance professionals, with useful sector updates, training courses and guidance

  • Governance

Five tips for managing costs with the new Energy Bills Discount Scheme

Advice on what the Energy Bills Discount Scheme means for charities and tips on how to cope with rising costs

  • Responding to crises

Exploring approaches to age friendly inclusive volunteering

Susannah Hodge, training and regional support manager at the Third Age Trust, shares learning and reflections from NCVO's age inclusive volunteering project

  • Involving volunteers

The inside track: February 2023

Our latest update on what’s happening in Westminster. This month sees the creation of new government departments and a big change at the top of Scottish politics

  • Government and politics

Governance round-up: March 2023

With many of us approaching the end of our financial year, senior governance consultant Sally Stephens shares guidance for completing your annual return

  • Governance

Is this what a voluntary sector CEO looks like?

To mark International Women’s Day 2023, our chief executive Sarah Vibert reflects on what changes are needed to encourage more women into leadership positions in the voluntary sector

  • Equity, diversity and inclusion

Charities urge chancellor to provide cost of living support

Organisations have united ahead of next week’s spring budget to call on the chancellor to provide urgent support

  • Responding to crises

Government policy and funding round-up: March 2023

The latest government policy and funding announcements and updates on our influencing work

  • Government and politics
  • Funding and income

Help and support with requesting DBS checks

How to request and process DBS checks

  • Safeguarding

Checks for people working overseas

Guidance on what checks you need to complete for people working overseas

  • Safeguarding

Checks for trustees

Guidance on additional information you need to consider when carrying out DBS checks for trustees

  • Safeguarding

Keeping information safe

Steps you need to take to keep data safe once DBS checks have been carried out

  • Safeguarding

When someone has a criminal record

Guidance on what to do if a staff member or volunteer has a criminal record

  • Safeguarding

What you need to know about whistleblowing

Find out about whistleblowing, and the policies your organisation should have in place.

  • Safeguarding

Deciding to whistleblow

Questions you might ask yourself if you're thinking of raising a concern.

  • Safeguarding

Challenges and issues in whistleblowing

Find out about different types of concerns and ways they can be reported.

  • Safeguarding

Why does language matter?

Find out why it's useful to stay up to date with safeguarding terminology

  • Safeguarding

Common terminology

Find definitions of some of the most common safeguarding terminology

  • Safeguarding

Advanced project management (1 day)

Are you confident in your general project management skills but looking to strengthen your expertise? This course moves beyond the basics of project management to better understand techniques, activities and principles within a charity context.

Leading change and transformation (2 days)

This practical two-day course for aspiring and existing charity leaders will teach you how to adapt to an ever-changing environment. Learn how to successfully deliver meaningful change to improve your team or organisation

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Advanced data protection (2 x 0.5 days)

This advanced course is specifically for data protection leads or officers in charitable organisations.

Governance Forum

Our Governance Forum is a space for charity governance professionals and those who support good governance to come together, learn and network

Boost your personal influence and impact (0.5 day)

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

Charity finance strategy (1 day)

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

Data protection essentials (2 x 0.5 days)

This essentials course is suitable for anyone within an organisation that handles the personal data of staff, service users, beneficiaries, volunteers, customers, members or supporters, and needs to know the basics of data protection for voluntary organisations.

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission