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Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
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Employing and managing staff
Equity, diversity and inclusion

Coronavirus
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Government and politics
Involving volunteers

Government and politics
Involving volunteers

Government and politics

Equity, diversity and inclusion
Governance

Employing and managing staff
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Employing and managing staff
Collaboration

Funding and income
Coronavirus
Responding to crises

Equity, diversity and inclusion
Involving volunteers

Understand how your organisation can use these approaches and where to learn more

Key highlights from the Charity Commission's guidance on social media for charities.

Digital and technology

How to better include the people you work with and for in your organisation's digital work

Digital and technology

Find out if you're doing everything you should be to make sure your websites and digital services are accessible

Digital and technology

Digital and technology

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This advanced course is specifically for data protection leads or officers in charitable organisations.

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

Discover how partnership working can help your organisation grow its impact and make the most of limited resources. Gain practical tools, legal insights and guidance to build strong and successful collaborations.

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Are you confident in your general project management skills but looking to strengthen your expertise? This course moves beyond the basics of project management to better understand techniques, activities and principles within a charity context.

Trustees play an important role in making sure charities are well-managed and can achieve their aims. This accessible, interactive trustee eLearning course lets you study in your own time and at your own pace so you can fit around your schedule and priorities.

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Good practice in volunteer management (1 day)

Advanced data protection (2 x 0.5 days)

Better impact reporting (0.5 day)

Developing partnership working (0.5 day)

Managing people in the charity sector (2 days)

Designated safeguarding leads in charities (1 day)

Data protection essentials (2 x 0.5 days)

Safeguarding essentials for trustees (0.5 day)

Advanced project management (1 day)

eLearning: Roles and duties of trustees

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