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Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

Finance
People, HR and recruitment
IT and data protection

We have four goals to focus our activity, all underpinned by our values

Involving volunteers

Involving volunteers

Employing and managing staff
Business planning and strategy
Impact and evaluation

Government and politics
Law and regulation

Involving volunteers

Governance

Funding and income
Government and politics
Governance

Government and politics
Law and regulation

Governance

Involving volunteers

How to conduct recruitment practices safely

Safeguarding

How to conduct a safeguarding risk assessment when recruiting to a new role

Safeguarding

Guidance for advertising roles and processing applications

Safeguarding

Safeguarding considerations when shortlisting for roles

Safeguarding

How to conduct interviews

Safeguarding

How to carry out pre-employment checks

Safeguarding

Safeguarding for onboarding, training and support

Safeguarding

How to conduct exit interviews safely

Safeguarding

Safeguarding questions to use during interviews

Safeguarding

How you can support safeguarding for your organisation, internally and externally

Safeguarding

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

A network open to all NCVO members working within the volunteering ecosystem. Have your say on the government's consultation on making volunteering a tool in its immigration proposals.

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

This advanced course is specifically for data protection leads or officers in charitable organisations.

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

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Strategic planning: tools for decision making (1 day)

Charity finance skills (1 day)

Safeguarding essentials in charities (1 day)

Theory of change for strategic planning and evaluation (1 day)

Good practice in volunteer management (1 day)

Managing people in the charity sector (2 days)

Designated safeguarding leads in charities (1 day)

Advanced data protection (2 x 0.5 days)

Better impact reporting (0.5 day)

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