How we pick our trusted suppliers and make sure they're meeting the needs of the sector
Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
How to make a complaint if you're unhappy with any part of our service
Guide to welcoming and training new volunteers
How to provide ongoing support to your volunteers and manage any concerns.
Recognising safeguarding opportunities and risks when a volunteering relationship ends
How to manage safeguarding risks at an operational level
Understanding your safeguarding responsibilities when managing budgets, security and staff safety
How to make sure your organisation is managing data safely and securely
Find out about starting and checking due diligence when working with others
Find more safeguarding resources that may be useful in your role
How human resources can play a leading role in safeguarding
Ensuring good safeguarding practice from interview to exit