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Audio-visual equipment

Choose from a range of audio-visual equipment packs to support your event

Food and drink

Our in-house catering team offer a full range of food and drink for all occasions

Breakfast menu

Our breakfast menu, prices and how to order

Lunch menu

Our lunch menu, prices and how to order

Refreshment menu

Our refreshments menu, prices and how to order

Reception menu

Our reception menu, prices and how to order

Food and drink order form

Complete our quick form to arrange catering for your event

Find us

Directions to our building in Kings Cross, London

Quality standards

Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

  • Involving volunteers

Time to flex: Embracing flexible working

  • Employing and managing staff
  • Equity, diversity and inclusion

The Road Ahead 2022

  • Coronavirus
  • Responding to crises
  • Government and politics

UK Civil Society Almanac 2021

  • Government and politics
  • Involving volunteers

Levelling up: The role of charities and volunteering

  • Government and politics
  • Involving volunteers

Charities Bill: Lords Second Reading

  • Government and politics

Where power lies: How lived experience is engaged in voluntary sector governance and decision-making

  • Equity, diversity and inclusion
  • Governance

Rebalancing the Relationship: Final report

  • Employing and managing staff
  • Collaboration

Rebalancing the relationship: emerging findings and draft recommendations

  • Employing and managing staff
  • Collaboration

The Road Ahead 2021

  • Funding and income
  • Coronavirus
  • Responding to crises

Time Well Spent: Diversity and volunteering

  • Equity, diversity and inclusion
  • Involving volunteers

Safeguarding in grant applications

How grant makers can contribute to better safeguarding practice

  • Safeguarding

Safeguarding with grantholders

Safeguarding considerations for grantmakers and grantholders

  • Safeguarding

Leading by example

How local infrastructure organisations can set an example to smaller charities and voluntary organisations with safeguarding

  • Safeguarding

Making safeguarding a priority

How local infrastructure organisations can make safeguarding a priority

  • Safeguarding

Making sure your own safeguarding is robust

How to embed robust safeguarding processes as an infrastructure organisation

  • Safeguarding

Managing information and confidentiality

How to manage information and confidentiality as an infrastructure organisation

  • Safeguarding

Recognising the risks your members present

How infrastructure organisations can promote safeguarding among their members and other organisations they support

  • Safeguarding

Supporting groups to become safer organisations

Guidance for safeguarding for small organisations and groups without their own safeguarding resources

  • Safeguarding

Your key responsibilities

Things you must do to embed safeguarding practices as an infrastructure organisation

  • Safeguarding

Working with area boards and networks

How to stay connected with your local area safeguarding boards

  • Safeguarding

Charity finance skills (1 day)

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

NCVO/Zurich webinar: Developing and embedding effective risk assessments for volunteers

Join us for an essential webinar on creating and embedding effective risk assessments to protect your volunteers and those they support

Financial governance for trustees (0.5 day)

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

Strategic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Tools and methods for measuring outcomes (1 day)

Get an introduction to data collection methods and practical guidance for evaluating your work

Better impact reporting (0.5 day)

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

Recruiting volunteers (0.5 day)

This course will develop your skills and help you use a marketing approach to recruit volunteers

Advanced project management (1 day)

Are you confident in your general project management skills but looking to strengthen your expertise? This course moves beyond the basics of project management to better understand techniques, activities and principles within a charity context.