How to raise a complaint about a trusted supplier
How we pick our trusted suppliers and make sure they're meeting the needs of the sector
Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard
Organisations have been awarded the Trusted Charity Mark
From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way
Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.
We have four goals to focus our activity, all underpinned by our values
Information on our governance, trustee board and committees
Download and read our annual reports and accounts
At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.
Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will
Identifying the types of harm that people you work with might experience
Find training designed for charities, voluntary organisations and community groups
Find organisations that can help you plan and review your safeguarding work
Find out who this guide is for and how to use it
Find out about the key legal sources that we refer to in this guide
Find out where charities' duties of care can arise from and who they might affect
The key duties for charities and volunteer organisations regarding insurance
Find out about the Charity Commission's expectations for reporting incidents
The Charity Commission's recommended steps that your organisation can take
Find out about the specific role that trustees can play in safeguarding