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Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

Organisations have been awarded the Trusted Charity Mark

From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

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Government and politics
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Government and politics
Involving volunteers

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Writing the content page section of your business plan

Business planning and strategy

Writing the executive summary of your business plan

Business planning and strategy

Writing about your organisation in your business plan

Business planning and strategy

Writing about what your organisation does in your business plan

Business planning and strategy

How to navigate your market and customer base

Business planning and strategy

Writing the market analysis section of your business plan

Business planning and strategy

Writing the market research section of your business plan

Business planning and strategy

Writing the market research and testing section of your business plan

Business planning and strategy

Writing the operational planning section of your business plan

Business planning and strategy

Writing the people, management and governance section of your business plan

Business planning and strategy

This course will develop your skills and help you use a marketing approach to recruit volunteers

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

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Recruiting volunteers (0.5 day)

Supporting good governance (4 x 0.5 days)

Authentic leadership (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Safeguarding essentials for trustees (0.5 day)

Mentoring and coaching skills (0.5 days)

Good practice in volunteer management (1 day)

Safeguarding essentials in charities (1 day)

Designated safeguarding leads in charities (1 day)

Project management in the voluntary sector (2 days)

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