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Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval including Investing in Volunteers, Trusted Standard, Charity Essentials and the Approved Provider Standard

Involving volunteers

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From online training and practical guidance to written resources and consultancy, we provide all the tools you need to serve your charity in the most effective way

Our Service Directory connect members with specialists who can save our members time and money. Each specialist has experience working with charities and voluntary organisations.

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Government and politics
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Government and politics
Involving volunteers

Government and politics

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A quick introduction to employment law on equity, diversity and inclusion

Employing and managing staff

A quick introduction to employment law on leave and time off

Employing and managing staff

A quick introduction to employment law on pay and pensions

Employing and managing staff

Guidance on what to include in employment contracts and written statements

Employing and managing staff

Check your organisation has the right policies and procedures in place to employ and manage staff

Employing and managing staff

How to set a salary structure and reward staff with fair and competitive pay

Employing and managing staff

A sample adoption leave policy, designed for small charities and voluntary organisations

A sample compassionate and parental bereavement leave policy, designed for small charities and voluntary organisations

A sample dignity at work policy, designed for small charities and voluntary organisations

A sample disciplinary procedure, designed for small charities and voluntary organisations

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

Join us for a discussion on the future of partnership working between local government and civil society.

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

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Designated safeguarding leads in charities (1 day)

Data protection essentials (2 x 0.5 days)

Charity trustee induction and refresher (2 x 0.5 days)

Supporting good governance (4 x 0.5 days)

Outcomes and impact measurement (1 day)

Strategic planning: tools for decision making (1 day)

Charity finance skills (1 day)

Theory of change for strategic planning and evaluation (1 day)

Safeguarding essentials in charities (1 day)

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