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Code of conduct

We expect all trusted suppliers to follow our code of conduct

Complaints procedure

How to raise a complaint about a trusted supplier

Selection procedures

How we pick our trusted suppliers and make sure they're meeting the needs of the sector

Venue hire

Looking for an affordable meeting room or event space in central London? Our King’s Cross venue is perfect for conferences, meetings and events.

Our rooms

Learn more about our event spaces, training rooms and meeting rooms – available to hire in central London

Event spaces

Learn more about our event spaces, ideal for conferences, AGMs or staff away days

Training rooms

Learn more about our training rooms, ideal for larger meetings, training or workshops

Meeting rooms

Learn more about our meeting rooms, ideal for smaller meetings, focus groups or interviews

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Time to flex: Embracing flexible working

  • Employing and managing staff
  • Equity, diversity and inclusion

The Road Ahead 2022

  • Coronavirus
  • Responding to crises
  • Government and politics

UK Civil Society Almanac 2021

  • Government and politics
  • Involving volunteers

Levelling up: The role of charities and volunteering

  • Government and politics
  • Involving volunteers

Charities Bill: Lords Second Reading

  • Government and politics

Where power lies: How lived experience is engaged in voluntary sector governance and decision-making

  • Equity, diversity and inclusion
  • Governance

Rebalancing the Relationship: Final report

  • Employing and managing staff
  • Collaboration

Rebalancing the relationship: emerging findings and draft recommendations

  • Employing and managing staff
  • Collaboration

The Road Ahead 2021

  • Funding and income
  • Coronavirus
  • Responding to crises

Time Well Spent: Diversity and volunteering

  • Equity, diversity and inclusion
  • Involving volunteers

Financial management during the cost of living crisis

Identify how the cost of living crisis might impact your organisation's income and spending and get ideas of what you could do about it

  • Financial management
  • Cost of living

Financial management during the cost of living crisis

This page sets out what areas of financial management we'll explore. We'll look at how the cost of living crisis might impact your organisation's income and spending and share ideas of what you could do about it.

  • Financial management
  • Cost of living

Financial pressures during the cost of living crisis

Learn about the key trends which may be impacting your income and spending

  • Cost of living
  • Financial management

Update your budget and cashflow

Identify how the cost of living crisis may impact your organisation's finances

  • Financial management
  • Cost of living

Understand and communicate your situation

Learn about questions you can ask to understand your financial situation and tips for communicating this to others

  • Cost of living
  • Financial management

Practical ideas to reduce or change your spending

Use this page to learn key questions to ask yourself before you decide on cost reductions and get practical ideas on how to cut costs

  • Financial management
  • Cost of living

Practical ideas to increase or change your income

Use this page to learn key questions to ask yourself before you invest in income generation and get practical ideas for raising more cash fast

  • Financial management
  • Cost of living

Supporting and retaining staff and volunteers during the cost of living crisis

Learn about practical ways, to support your staff and volunteers during the cost of living crisis

  • Employing and managing staff
  • Cost of living

Managing your energy costs

Learn about what support is available for managing energy costs and being energy efficient

  • Financial management

Managing services during the cost of living crisis

Learn about how to adapt to rising or changing demand due to the cost of living crisis

  • Cost of living

Boost your personal influence and impact (0.5 day)

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

Charity finance strategy (1 day)

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

Data protection essentials (2 x 0.5 days)

This essentials course is suitable for anyone within an organisation that handles the personal data of staff, service users, beneficiaries, volunteers, customers, members or supporters, and needs to know the basics of data protection for voluntary organisations.

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Small Charity Week 2025 Webinar: Top tips to create an effective fundraising strategy

This free webinar as part of Small Charity Week 2025, will give small charity leaders practical tips to develop and deliver a successful fundraising strategy to ensure the resilience and sustainability of their charity.

Trust fundraising in a challenging climate: Over to you

We know that increased competition for funding, shifting priorities among funders, and economic uncertainty are making trust fundraising more challenging for charities. It’s more important than ever to understand the evolving funding landscape and adapt your approach. This free event is an opportunity to network with other NCVO members in facilitated discussions. Share experiences and challenges, work through solutions together, develop new relationships and learn from your peers.

Leading a thriving organisational culture (1 Day)

This training provides you with the insights, tools, and confidence to evaluate and strengthen your organisation’s culture providing a strong foundation for success.

Theory of change for strategic planning and evaluation (1 day)

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why