Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to help you work out if you need to change video calling software. You might decide to use different software and tools for different things.
Make sure you offer the right volunteer training to help your volunteers do their roles
How to thank your volunteers and show you appreciate their efforts
How to recognise and address problems or issues with your volunteers
How to support, supervise and get feedback from volunteers to improve their experience
What to include in volunteer induction training to help new volunteers get started
Guidance on choosing a system to help you recruit, train, engage and retain your volunteers
Help volunteers understand their role in safeguarding and their own right to be safe
Zurich provide insurance for charities, social enterprises and community groups of all shapes and sizes
This round-up will help you to stay informed about our influencing work, and any government policy and funding announcements. For news related to what’s happening in parliament, see our regular inside track round-up.
An update on our influencing work, government policy and funding announcements
An update on our influencing work, government policy and funding announcements
An update on our influencing work, government policy and funding announcements
Latest updates on our influencing work, government policy and funding announcements
A new research briefing published today and authored by the National Council for Voluntary Organisations (NCVO) examines the government’s policy response to volunteering in England, and its impact, during the covid-19 pandemic.
Principles that support charities to recognise and resolve ethical issues and conflicts, and make charities safer
The Charity Commission expects organisations to know that their money is coming from somewhere reputable. This guidance explains what you can take.
How to make the most of volunteers while ensuring they don’t become workers or employees
Questions you might ask yourself if you're thinking of raising a concern.
How grant makers can contribute to better safeguarding practice
Guide to welcoming and training new volunteers
Use this page to make sure you’re meeting your data protection responsibilities.
How to support your staff to take part in volunteering opportunities
How to develop effective learning and development plans
Guidance on making a provisional offer of employment and conducting checks