Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to help you work out if you need to change video calling software. You might decide to use different software and tools for different things.
Make sure you offer the right volunteer training to help your volunteers do their roles
How to thank your volunteers and show you appreciate their efforts
How to recognise and address problems or issues with your volunteers
How to support, supervise and get feedback from volunteers to improve their experience
What to include in volunteer induction training to help new volunteers get started
Guidance on choosing a system to help you recruit, train, engage and retain your volunteers
Help volunteers understand their role in safeguarding and their own right to be safe
Zurich provide insurance for charities, social enterprises and community groups of all shapes and sizes
This round-up will help you to stay informed about our influencing work, and any government policy and funding announcements. For news related to what’s happening in parliament, see our regular inside track round-up.
An update on our influencing work, government policy and funding announcements
An update on our influencing work, government policy and funding announcements
An update on our influencing work, government policy and funding announcements
Latest updates on our influencing work, government policy and funding announcements
A new research briefing published today and authored by the National Council for Voluntary Organisations (NCVO) examines the government’s policy response to volunteering in England, and its impact, during the covid-19 pandemic.
Guidance for using NCVO's financial procedures manual templates - investment and borrowing section
How to use NCVO's financial procedures manual template
A quick introduction to employment law on pay and pensions
Key highlights from the Charity Commission's guidance on social media for charities.
Guidance on arranging insurance for volunteers and volunteer-involving organisations
How to embed robust safeguarding processes as an infrastructure organisation
Find out about starting and checking due diligence when working with others
The steps you should take after concerns have been raised
Guidance for using NCVO's financial procedures manual templates - human resources