Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to help you work out if you need to change video calling software. You might decide to use different software and tools for different things.
Make sure you offer the right volunteer training to help your volunteers do their roles
How to thank your volunteers and show you appreciate their efforts
How to recognise and address problems or issues with your volunteers
How to support, supervise and get feedback from volunteers to improve their experience
What to include in volunteer induction training to help new volunteers get started
Guidance on choosing a system to help you recruit, train, engage and retain your volunteers
Help volunteers understand their role in safeguarding and their own right to be safe
This round-up will help you to stay informed about our influencing work, and any government policy and funding announcements. For news related to what’s happening in parliament, see our regular inside track round-up.
An update on our influencing work, government policy and funding announcements
An update on our influencing work, government policy and funding announcements
An update on our influencing work, government policy and funding announcements
Latest updates on our influencing work, government policy and funding announcements
A new research briefing published today and authored by the National Council for Voluntary Organisations (NCVO) examines the government’s policy response to volunteering in England, and its impact, during the covid-19 pandemic.
Guidance to help you campaign with confidence during an election
Creating a safeguarding plan to ensure policies and procedures are being followed
Key safeguarding questions for trustees to consider
Guidance on the health and safety measures you need to put in place when working with volunteers
Find out about whistleblowing, and the policies your organisation should have in place.
How to use NCVO's financial procedures manual template
Guidance around safeguarding vulnerable clients and volunteers
Safeguarding considerations for grantmakers and grantholders
Guidance for using NCVO's financial procedures manual templates - investment and borrowing section
A quick introduction to employment law on pay and pensions