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'good trustee guide'

A charity's governing document: What it should include

Find out what information should be included in your charity's governing document

  • Setting up

Collaborative working to generate income

Guidance on fundraising through the gift economy (public giving, voluntary donations) and the open market (trading)

  • Collaboration

What digital skills do charities need?

This page covers the range of digital skills, when they are useful, and how to check for basic and essential skills.

  • Digital and technology

Being prepared for safeguarding

How to make sure you're giving grants to people who are doing safeguarding well.

  • Safeguarding

Small charity helpdesk

Ask our practical support team any question about the setting up or running of your charity or voluntary organisation.

Creating a safer organisation as a CEO

How to embed safeguarding at every level of your organisation

  • Safeguarding

Fundraising checklist and more resources

Making sure you’ve covered important aspects of safeguarding when fundraising

  • Safeguarding

Charity ethical principles

Principles that support charities to recognise and resolve ethical issues and conflicts, and make charities safer

  • Governance

Practical support bulletin: March 2024

Resources, events, support and information on the big issues affecting small charities

  • Business planning and strategy
  • Involving volunteers

Convincing senior leaders and trustees to get involved in digital change

Convince your charity, organisation or community group's leaders to support digital change

Governance round-up: September 2023

The latest guidance from the Charity Commission, new governance resources and upcoming training

  • Governance

Governance round-up: August 2022

Governance consultant Sally Stephens shares updates on the Charities Act and the Charity Governance Code, along with some exciting training opportunities for trustees

  • Governance

Governance round-up: February 2023

Our round-up for trustees and governance professionals, with useful sector updates, training courses and guidance

  • Governance

Trustee confidence: Key research findings and actions for your board

NCVO's governance consultant Mo Wiltshire shares highlights from the Charity Commission’s recent research into trustee confidence

  • Governance

Governance round-up: March 2023

With many of us approaching the end of our financial year, senior governance consultant Sally Stephens shares guidance for completing your annual return

  • Governance

Governance round-up: December 2023

New inclusion and campaigning resources, a chance to help shape investment principles, and dates for your diary

  • Governance

Governance round-up: July 2023

Recent governance news, resources, research, events and more

  • Governance

Governance round-up: February 2024

A round-up of the latest governance news, resources and dates for your diary

  • Governance

Governance round-up: October 2023

The latest guidance, resources and training for governance professionals

  • Governance

Practical support bulletin: March 2024

Resources, events, support and information on the big issues affecting small charities

  • Business planning and strategy
  • Involving volunteers

Prevention and your safeguarding plan

Creating a safeguarding plan to ensure policies and procedures are being followed

  • Safeguarding

Safeguarding responsibilities for HR managers

How human resources can play a leading role in safeguarding

  • Safeguarding

Dealing with problems and disputes between trustees

Use this page to learn about how to broadly encourage positive trustee relationships and manage disputes.

  • Governance

Practical ideas to increase or change your income

Use this page to learn key questions to ask yourself before you invest in income generation and get practical ideas for raising more cash fast

  • Financial management
  • Cost of living

Making sure your own safeguarding is robust

How to embed robust safeguarding processes as an infrastructure organisation

  • Safeguarding

Six steps to successful safeguarding

What the Charity Commission expects you to do, and the main areas of activity to focus on

  • Safeguarding

Managing people

Trustees need to make sure their charity follows employment law and has clear volunteer management processes

  • Governance

Fraud

How to be aware of the risk factors relating to fraud and take steps to protect your organisation.

  • Financial management

Dealing with safeguarding concerns as a CEO

The steps you should take after concerns have been raised

  • Safeguarding

Using passwords to protect your data