Tackle one of the biggest obstacles we face when creating digital content, software and services
Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Understand eLearning and decide if you need a learning management system
Familiarise yourself with the early signs of mental health problems and learn how to create a supportive working environment
How to support your own mental health and wellbeing at work or while volunteering
Learn how to recognise if you’re experiencing a mental health problem and where to go for help
Understand your responsibilities around flexible working and learn how to build a flexible working culture
Learn about your responsibilities when handling matters of misconduct
How to handle grievances in your organisation
What to do in the event of whistleblowing at your organisation
Guidance on your responsibilities when you end an employee’s contract, or when staff resign or retire
A guide to help your charity or voluntary organisation navigate and implement change
Guidance to help you develop change management plans