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Tackle one of the biggest obstacles we face when creating digital content, software and services

Help and guidance for user research when building new digital tools for your small charity

Digital and technology

Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.

Digital and technology

Use this page to ask the right kind of questions when you're planning user research interviews

Digital and technology

Digital and technology

Digital and technology

Use this page to help you work out if your website needs replacing and how to go about doing it

Digital and technology

Use this page for information on building your own website or getting someone to help.

Digital and technology

Coronavirus
Involving volunteers

Read our latest round-up for trustees and governance professionals, with useful sector updates, training courses and written guidance.

Governance

In this edition, Sandy Chidley, senior consultant, spotlights opportunities in impact and evaluation and shares useful evaluation resources and training opportunities

Impact and evaluation

Our survey of more than 10,000 people provides the most detailed analysis of volunteering for a decade

Involving volunteers
Digital and technology

Building on existing work on corporate volunteering, this report looks at employer-supported volunteering through the eyes of the volunteer

Involving volunteers
Employing and managing staff

This round-up will help you to stay informed about our influencing work, and any government policy and funding announcements. For news related to what’s happening in parliament, see our regular inside track round-up.

Government and politics

Governance consultant Sally Stephens shares updates on the Charities Act and the Charity Governance Code, along with some exciting training opportunities for trustees

Governance

We explain what dormant assets are, how they could support communities and how you can help make that happen.

Law and regulation

Responding to crises
Government and politics

Voluntary sector partners joint statement on the cost of living crisis

Responding to crises
Government and politics

Familiarise yourself with the early signs of mental health problems and learn how to create a supportive working environment

Employing and managing staff

How to support your own mental health and wellbeing at work or while volunteering

Employing and managing staff

Learn how to recognise if you’re experiencing a mental health problem and where to go for help

Employing and managing staff

Understand your responsibilities around flexible working and learn how to build a flexible working culture

Employing and managing staff

Learn about your responsibilities when handling matters of misconduct

Employing and managing staff

How to handle grievances in your organisation

Employing and managing staff

What to do in the event of whistleblowing at your organisation

Employing and managing staff

Guidance on your responsibilities when you end an employee’s contract, or when staff resign or retire

Employing and managing staff

A guide to help your charity or voluntary organisation navigate and implement change

Employing and managing staff

Guidance to help you develop change management plans

Employing and managing staff

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

A network open to all NCVO members working within the volunteering ecosystem. Have your say on the government's consultation on making volunteering a tool in its immigration proposals.

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

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Charity trustee induction and refresher (2 x 0.5 days)

Supporting good governance (4 x 0.5 days)

Outcomes and impact measurement (1 day)

Strategic planning: tools for decision making (1 day)

Charity finance skills (1 day)

Safeguarding essentials in charities (1 day)

Theory of change for strategic planning and evaluation (1 day)

Good practice in volunteer management (1 day)

Managing people in the charity sector (2 days)

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