Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
Understand eLearning and decide if you need a learning management system
How to move your charity, organisation or community group's face-to-face training online
An English version of the Charity Essentials tool, which can help you do a basic health check on how your organisation is performing
A Welsh version of the Charity Essentials tool, which can help you do a basic health check on how your organisation is performing
This page helps you get started in improving your organisations’ approach to equity, diversity and inclusion.
Using the Equality Act to understand your legal duties
This page is about how to respond to discrimination occurring in your organisation.
Risk management is a vital (and legal) responsibility for charity trustees. This page covers an introduction to the risk management process and the role insurance plays in protecting your organisation.
Principles that support charities to recognise and resolve ethical issues and conflicts, and make charities safer
Learn about what governance is and how it applies to charities
Learn about what a board is and how it works