Tackle one of the biggest obstacles we face when creating digital content, software and services
Help and guidance for user research when building new digital tools for your small charity
Use this page to learn about how to plan user research. The first step in planning any successful digital project is to explore what people need. Here are some methods to help you do that well.
Use this page to ask the right kind of questions when you're planning user research interviews
Use this page to help you work out if your website needs replacing and how to go about doing it
Use this page for information on building your own website or getting someone to help.
At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.
Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will
Information on the types of charity mergers and the different reasons for merging
This page highlights key questions to think about before making the decision to merge
Actions to ensure a planned merger is in the best interests of your organisations and beneficiaries
Things to consider in the run-up to a formal merger
Planning the process with stakeholders and making sure you are clear about the role of your organisation’s regulator is key
What to consider once your merger has completed
A guide to implementing local Compact agreements between voluntary organisations and local authorities, health services, and government departments
How to involve people who use services in the design and delivery of services
What to consider when setting up a joint working agreement
A checklist to help you develop a joint working agreement