This page covers the range of digital skills, when they are useful, and how to check for basic and essential skills.
Use this page to understand which digital skills your organisation needs to work on first. And how to find out about digital skills among staff, volunteers and other colleagues.
There are plenty of resources out there to help grow digital skills, whatever your budget.
Use these 10 tips to make running a digital skills programme feel manageable. It will help you create a programme that’s engaging and inclusive.
Run a survey to measure your charity, organisation or community group's level of digital skill
Convince your charity, organisation or community group's leaders to support digital change
Help your organisation's staff and volunteers to engage with digital change
Find out about charity software discounts to help your organisation use technology
Find some comparisons of software and digital tools used by charities, organisations or community groups
A review of the voluntary sector's operating environment.
How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
How to support your staff to take part in volunteering opportunities
How to make sure volunteers have a positive end to their time with your organisation