New research exploring the volunteering experiences and perspectives of people from the global majority. Find out more
Use this guidance for information on how you can close your charity's digital skills gap. There are plenty of resources out there to help grow digital skills, whatever your budget.
There are many options for digital skills support. These can include:
Your colleagues will need different types of support depending on how they like to learn. It’s good practice to offer some different options for staff. They'll be more likely to engage with developing their digital skills that way.
There are many free options for digital skills support. Those options range from entry-level to advanced. You can access free resources online.
Here are some key courses to try or places to find support organisations with training programmes.
You can gain digital skills on the job. Some will come from informal interactions with colleagues. This can be a very powerful way to learn. Problem-solving and learning together with your team is fun and informal. It's a good way to absorb knowledge and then apply it straight away.
You can tap into existing digital skills in your charity in several different ways.
If you don’t have the digital skills you need in your team then volunteers can help. Volunteer engagement can be short-lived. Make sure you think about how to learn from their skills and share the benefit with as many people in your charity as possible.
You know what digital skills you need and those you currently have in your charity. Now look at updating your job and role descriptions for both new and existing roles.
This exercise should raise expectations for how staff and volunteers use tech. Skills are as important as the right mindset.
If you’re ready to prioritise digital and run a programme to focus on building skills, read on to the next page in this series.
If you’re not ready to run a programme now make sure you stay connected so you can take advantage of any free opportunities when they come along. See our suggestions for getting connected regionally and locally.
The digital maturity matrix is a simple tool to assess your current strengths and weaknesses, and helps you see what you need to do next to improve.
Get the basics on data and insight and why they matter to charities, organisations and community groups
Find out about national schemes to provide charities and other organisations with digital volunteer support
Get regular updates on NCVO's help, support and services