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Digital leadership, people, skills and strategy

Guidance on digital leadership and how to implement a digital strategy

  • Digital and technology

Digital skills in your organisation or charity

Use this series of pages to take control of the digital skills within your organisation

What digital skills do charities need?

This page covers the range of digital skills, when they are useful, and how to check for basic and essential skills.

  • Digital and technology

Understanding the digital skills you have

Use this page to understand which digital skills your organisation needs to work on first. And how to find out about digital skills among staff, volunteers and other colleagues.

  • Digital and technology

Closing your charity’s digital skills gap

There are plenty of resources out there to help grow digital skills, whatever your budget.

  • Digital and technology

10 tips for running a digital skills programme

Use these 10 tips to make running a digital skills programme feel manageable. It will help you create a programme that’s engaging and inclusive.

  • Digital and technology

How to carry out a digital skills survey

Run a survey to measure your charity, organisation or community group's level of digital skill

  • Digital and technology

Convincing senior leaders and trustees to get involved in digital change

Convince your charity, organisation or community group's leaders to support digital change

Tackling barriers to digital change for staff and volunteers

Help your organisation's staff and volunteers to engage with digital change

  • Digital and technology

The Road Ahead 2024

The Road Ahead 2024 is our annual report on the changing landscape for voluntary sector organisations

  • Government and politics

Volunteering round-up: January 2024

The latest volunteering news, resources and dates for your diary

  • Involving volunteers

Governance round-up: January 2024

A round-up of the latest governance news, resources and dates for your diary

  • Governance

The inside track: January 2024

Our latest update on what’s happening in Westminster and how it might impact charities

  • Government and politics

Listen, act and change this Race Equality Week

Our people partner Charmaine Goddard reflects on the work NCVO and the wider sector are doing to challenge racism and inequity

  • Inside NCVO
  • Equity, diversity and inclusion

Rethinking charity internships

Charity Interns founder Maya Bhose shares how this innovative new programme is bringing new talent into the voluntary sector

  • Employing and managing staff

Volunteering round-up: February 2024

Senior volunteering consultant Helen Tourle shares the latest volunteering news, resources and dates for your diary

  • Involving volunteers

Re-invigorating volunteering with Active Kindness

Senior volunteering consultant Helen Tourle shares lessons from a unique volunteering programme

  • Involving volunteers

Governance round-up: February 2024

A round-up of the latest governance news, resources and dates for your diary

  • Governance

The Road Ahead 2024: Opportunities and challenges for the voluntary sector

Our latest Road Ahead report analyses major trends and issues for 2024 to help chart a path through the year

Cost and income structure

Writing the cost and income structure section of your business plan

  • Business planning and strategy

Financial forecasts

Writing the financial forecasts section of your business plan

  • Business planning and strategy

Risk map

Writing the risk map section of your business plan

  • Business planning and strategy

Business plan template

Use this tool to help your organisation write your business plan

What is safeguarding?

Find out what safeguarding means for your organisation

  • Safeguarding

Six steps to successful safeguarding

What the Charity Commission expects you to do, and the main areas of activity to focus on

  • Safeguarding

Law, rules and duties

Find out more about your legal and regulatory responsibilities in safeguarding

  • Safeguarding

Working overseas

Get advice on the safeguarding challenges of working outside the UK

  • Safeguarding

What to do if you have immediate concerns

If you’re worried about someone right now, follow these steps to help

  • Safeguarding

About these safeguarding pages

Find out more about the project supported by the National Lottery Community Fund and the Department for Digital Culture Media and Sport

  • Safeguarding

Developing a volunteer strategy (1 day)

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

Volunteers and the law (0.5 day)

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Charity finance strategy (1 day)

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

Tools and methods for measuring outcomes (1 day)

Get an introduction to data collection methods and practical guidance for evaluating your work

Leading a thriving organisational culture (1 Day)

This training provides you with the insights, tools, and confidence to evaluate and strengthen your organisation’s culture providing a strong foundation for success.

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Member listening forum: challenges facing charities in divided times

Share your experiences, connect with peers and help shape NCVO’s support to strengthen safety and solidarity across the sector.

Boost your personal influence and impact (0.5 day)

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation