Disclosure Services – DBS criminal record check services supplier

Disclosure Services provides online Basic, Standard and Enhanced DBS criminal records checks. Their innovative system is reliable, easy to use, fast, accurate, and fully secure.

NCVO member offer


NCVO members benefit from up to 40% savings on Disclosure Services standard admin fees

No set up fees, no hidden charges, no minimum numbers of applications.


NCVO members can upgrade from paper based disclosure application processing and outsource to Disclosure Services, using a web-based portal to submit your applications via their interface with the Disclosure and Barring Service's (DBS) e-Bulk system.

Key Features

  • Fully electronic application processNCVO trustedsupplier18 logo colour
  • One click application tracking from operational web account
  • Disclosure results sent electronically provides end to end audit trail
  • Remote login portal for applicants to 'key' their own data
  • For Multi-Site/Department organisations they can set up 'Super Admin' with 'Sub' accounts and optional Cost Centre facility
  • On Account credit facility - 28-day settlement term (subject to status)
  • Wide range of Reports
  • TLS 1.2 Encryption and audited to international industry security standards for (ISMS) ISO27001:2013

Administration fees for online checks roles fitting the DBS criteria of eligibility are:

  • £6.00 + VAT per application for DBS ‘volunteer’ roles for NCVO members
  • £8.50 + VAT per application for DBS ‘paid employee roles’ for NCVO members
  • £10.00 + VAT per application for all roles for no-member organisations

Disclosure Services admin fees are in addition to DBS’ fees.

  • DBS waive their fee for volunteer roles which meet the DBS eligibility criteria
  • £26 for a Standard level check and £44 for Enhanced level check.

Key Benefits

  • Dramatically improved turnaround times - 56% of Enhanced level DBS checks are completed in 1 day*. Our current overall average KPI is 5.13 days* for an Enhanced level disclosure and 0.86 days* for a Standard level disclosure
  • Significant cost and administrative savings
  • Eliminates 99.8% of errors
  • Dedicated Relationship Manager
  • Out of Hours support service to 8pm Monday to Friday and Saturday 9am to 12noon**

* Without content ** Except Public & Bank Holidays

About Disclosure Services

Disclosure Services is a registered Umbrella Body with the Disclosure and Barring ServiceDisclosure Scotland and Access NI to process Disclosure applications and Protecting Vulnerable Groups scheme (PVG) membership for Scotland and have been processing criminal record checks since July 2002.

They assist organisations make informed recruitment decisions fulfilling regulatory and compliance requirements, mitigating risk to clients, service users and employees.

As legislation is constantly changing, they provide guidance and information insight. They'll support you with the disclosure process of your new recruits and existing staff. Their friendly, experienced team support clients throughout the criminal record process.



01978 510100


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