The Trusted Charity journey

There are two main strands to the NCVO Trusted Charity journey:

  1. Self-assessment
  2. Assurance and award

1. Steps to self-assessment

  1. Attend introductory workshop on self-assessment
  2. Buy Trusted Charity self-assessment toolkit
  3. Attend two-day Implementing Trusted Charity training*
  4. Receive Trusted Charity mentor and consultancy support* 
  5. Complete self-assessment using toolkit

* Steps 3 and 4 are optional, but recommended.

Once you’ve completed self-assessment, you can apply for assurance to obtain the Trusted Charity Mark.

2. Steps to Trusted Charity Mark award

  1. Undertake self-assessment at level 1 (recommended) or level 2 in preparation for application
  2. Apply for Trusted Charity Mark at the chosen level
  3. Undertake Trusted Charity Mark assessment
  4. Receive the Trusted Charity Mark award
  5. Apply for level 2 Trusted Charity Mark (if applicable, optional)

Find out more about the Trusted Charity levels of achievement

Trusted Charity training events

We run various training courses and workshops throughout the year.

Workshops

  • Introduction to Trusted Charity
  • Using Trusted Charity to improve your governance
  • Using Trusted Charity to mitigate risk – exploring the challenges for large organisations

Training

  • Implementing Trusted Charity (two days)
  • How to prepare for the Trusted Charity Mark

See a full list of workshop and training dates on our events page

If you’d like to train a group of staff, we can bring our courses to your organisation. Or if you need something a little more tailored, This email address is being protected from spambots. You need JavaScript enabled to view it. to discuss your options.

Trusted Charity mentors

We have over 80 Trusted Charity mentors trained and licenced by NCVO to provide support, training and advice on Trusted Charity implementation across the UK and Ireland. All our mentors have different skills and areas of expertise, and offer different services.

A mentor can help your organisation with:

  • the self-assessment process
  • setting up working groups
  • providing one-to-one support
  • presenting to your trustees or leadership group
  • providing on-site training for your staff
  • supporting you through the assurance process.

A mentor can’t:

  • assess or award organisations
  • tell organisations whether they are in a position to be awarded.

If you’d like support from a Trusted Charity mentor, This email address is being protected from spambots. You need JavaScript enabled to view it. and we'll put you in touch with someone in your area. Mentor fees and levels of expertise can vary, so we advise you to contact two or three in the first instance to get an idea of the costs.

Adaptations and add-ons to Trusted Charity 

If you think that your organisation or network needs something more tailor-made, then This email address is being protected from spambots. You need JavaScript enabled to view it. about Trusted Charity add-ons and adaptations.

These  are a fast and effective way to set up your own bespoke quality framework. You will not only benefit from a comprehensive, tried and tested set of quality standards but will also get to work with expert quality consultants to make sure that the standards meet your needs.

Trusted Charity outside the UK

Trusted Charity gets a lot of interest from organisations outside the UK. We have granted paid-for licences to both Saudi Arabia and South Korea for them to translate and adapt the Trusted Charity standards, helping to strengthen their not-for-profit sectors. The Trusted Charity team has built strong relationships with the licence holders, ensuring they received the training and support they needed.

If your organisation is based outside the UK and you’re interested in the Trusted Charity standard, please This email address is being protected from spambots. You need JavaScript enabled to view it. to discuss your options.

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