Coronavirus: Advice for your organisation 

 

Volunteering and coronavirus: How you can help

quality standards

Quality standards offer organisations, both in and outside the voluntary sector, an externally-verified seal of approval. This publicly demonstrates your organisation’s commitment to quality assurance and continuous improvement. Listed below are the different types of quality standards.

  • Investing in Volunteers (IiV) – for excellent practice in management and meaningful volunteer experiences.
  • IiV Essentials – a free online tool designed especially for volunteer involving groups and organisations as a way to do a basic health check on your volunteer practice.
  • Trusted Charity self-assessment and Trusted Charity Mark – applies to the whole organisation, covering key areas such as:
    • leadership and governance
    • financial management
    • assessing outcomes and impact.
  • Trusted Charity Essentials – a free online tool designed especially for small charities as a way to do a basic health check on how your organisation is doing.
  • Approved Provider Standard (APS) – mentoring and befriending projects and service.

Investing in Volunteers (IiV)

IiV is an opportunity for volunteer-involving organisations to measure the quality of their volunteer management programme. 

IiV allows organisations to:

  • demonstrate and improve their work with volunteers
  • enhance their reputation
  • raise their profile.

Assurance involves a six-step process that includes both self-assessment and external verification (site visits). It normally takes a maximum of 12 months.

Read more about Investing in Volunteers

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IiV Essentials

IiV Essentials is a free online tool designed especially for volunteer-involving groups and organisations.

  • It can help you do a basic health check on your volunteer practice, identifying strengths and areas for improvement.
  • It covers the basic areas to model good practice for involving and managing volunteers.
  • It will help you to think about volunteers’ experiences and how volunteers make the biggest difference to your cause.

IiV Essentials is a simple and easy way to get started on improving the volunteer experience at your organisation before signing up for the full Investing in Volunteers development journey

Read more about the IiV Essentials tool

Trusted Charity

Trusted Charity applies to the whole organisation, covering key areas such as:

  • leadership and governance
  • financial management
  • assessing outcomes and impact.

Organisations who have successfully achieved the Trusted Charity Mark continue to hold the award for three years from the date of issue. Find out more about the robust process of the Trusted Charity Mark.

Following the covid-19 crisis, NCVO has taken the difficult decision to find a new provider for Trusted Charity and the Trusted Charity Mark. Find out what the Trusted Charity update means for you.

Contact

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Trusted Charity Essentials

Trusted Charity Essentials is a free online tool designed especially for small charities as a way to do a basic health check on how your organisation is doing. This cost-free tool measures your work in 10 key areas – it will help assess the impact you have on the ground and whether you are making the best use of your resources.

Read more about the Trusted Charity Essentials tool

Approved Provider Standard (APS)

The Approved Provider Standard is a national quality mark designed for mentoring and befriending projects. Achieving the standard demonstrates that:

  • the project met the 10 requirements of the standard
  • the project was independently assessed by experts in good practice in mentoring and befriending.

While NCVO is no longer accepting applications for organisations to achieve this quality standard, we encourage those organisations which have already achieved it to continue using it for as long as their award is valid.

Read more about Approved Provider Standard (APS)

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