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About us

Find out about our services, the way we operate and how we champion voluntary action

Who we are

We’re the membership community for charities, voluntary organisations and community groups in England

Our services

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

Training

We offer a range of training courses designed to help you do what you do best

eLearning: Roles and duties of trustees

This flexible, interactive course will help you understand your duties as a trustee and support you to run your charity effectively so you can make a bigger difference

Leading on purpose

A practical four-month programme for emerging charity leaders who are on their way to leading organisations

Our vision for charity leaders

Learn about the mindset, knowledge and connections that emerging leaders need to guide the sector into the 2030s

Support for small charities and voluntary organisations

We know small charities make a big impact with limited resource - that's why we're here to help

Small charity helpdesk

Ask our practical support team any question about the setting up or running of your charity or voluntary organisation.

The Rt Hon Stuart Andrew MP reflects on Volunteers' Week 2023

As Volunteers' Week 2023 draws to a close, the Minister for Civil Society looks back on the week and shares his thoughts

  • Involving volunteers

Governance round-up: June 2023

Reflections on the recent Charity Commission board appointments along with updates and upcoming events

  • Governance

Volunteering round-up: June 2023

Volunteering consultant Helen Tourle shares the latest volunteering news, updates, events and training

  • Involving volunteers

Time Well Spent 2023

We share findings from our latest national survey on the volunteer experience

  • Involving volunteers

The inside track: June 2023

Our latest update on what’s happening in Westminster and how it might impact charities

  • Government and politics

Election manifesto: Sheffield charities have their say

Charity representatives tell us their priorities ahead of next year’s general election

  • Government and politics

Fuelling positive change: NCVO launches campaign to encourage charities to consider divestment

NCVO launches campaign to encourage charities to consider divestment

  • Campaigning

Volunteering round-up: July 2023

Volunteering consultant Helen Tourle shares volunteering news and dates for your diary

  • Involving volunteers

Practical support bulletin: July 2023

Resources, free events, support and information on the big issues affecting small charities

  • Financial management
  • Funding and income
  • Responding to crises

Government policy and funding round up: July 2023

An update on our influencing work, government policy and funding announcements

  • Funding and income
  • Government and politics

Closing your charity’s digital skills gap

There are plenty of resources out there to help grow digital skills, whatever your budget.

  • Digital and technology

10 tips for running a digital skills programme

Use these 10 tips to make running a digital skills programme feel manageable. It will help you create a programme that’s engaging and inclusive.

  • Digital and technology

How to carry out a digital skills survey

Run a survey to measure your charity, organisation or community group's level of digital skill

  • Digital and technology

Convincing senior leaders and trustees to get involved in digital change

Convince your charity, organisation or community group's leaders to support digital change

Tackling barriers to digital change for staff and volunteers

Help your organisation's staff and volunteers to engage with digital change

  • Digital and technology

Finding software discounts safely

Find out about charity software discounts to help your organisation use technology

  • Digital and technology

Finding comparisons of software and digital tools

Find some comparisons of software and digital tools used by charities, organisations or community groups

  • Digital and technology

Comparing DIY website-building tools

There are lots of online website builders. Use this comparison page to find the best one for your organisation. You won’t need to learn coding or language programming.

  • Digital and technology

Choosing a content management system or website framework

Developers will make decisions as they build your new website or digital project. Use this page to help you understand those decisions.

  • Digital and technology

Comparing video conferencing software

Use this page to help you work out if you need to change video calling software. You might decide to use different software and tools for different things.

  • Digital and technology

Authentic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Managing conflict and ending volunteering well (0.5 day)

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

Supporting good governance (4 x 0.5 days)

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Tools and methods for measuring outcomes (1 day)

Get an introduction to data collection methods and practical guidance for evaluating your work

Introduction to EDI in charities (2 x 0.5 days)

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

Financial governance for trustees (0.5 day)

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

Strategic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

Charity finance strategy (1 day)

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

Leading change and transformation (2 days)

This practical two-day course for aspiring and existing charity leaders will build your confidence and skills to deliver impact for yourself and your organisation. Learn who your key stakeholders are and how to use communication tools to build engagement and partnerships