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Find out about our services, the way we operate and how we champion voluntary action

We’re the membership community for charities, voluntary organisations and community groups in England

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

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Government and politics

Involving volunteers

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Involving volunteers
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Involving volunteers

Inside NCVO

Involving volunteers

Government and politics

Inside NCVO

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Inside NCVO

The steps you should take when shortlisting and interviewing applicants

Employing and managing staff

Guidance on making a provisional offer of employment and conducting checks

Employing and managing staff

How to set up a good induction and probation programme

Employing and managing staff

How to help your team maintain and improve their performance at work

Employing and managing staff

How to set effective objectives and behaviour standards for your team

Employing and managing staff

How to give your team effective feedback

Employing and managing staff

How to develop effective learning and development plans

Employing and managing staff

Guidance to help you motivate and engage your team

Employing and managing staff

Tips to help you plan and run effective one-to-one meetings and appraisals

Employing and managing staff

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Employing and managing staff

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

This course will develop your skills and help you use a marketing approach to recruit volunteers

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission.

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice.

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

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Good practice in volunteer management (1 day)

Strategic planning: tools for decision making (1 day)

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

Recruiting volunteers (0.5 day)

Developing a volunteer strategy (1 day)

Managing people in the charity sector (2 days)

Managing conflict and ending volunteering well (0.5 day)

Safeguarding essentials for trustees (0.5 day)

Safeguarding essentials in charities (1 day)

Authentic leadership (1 day)

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