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Find out about our services, the way we operate and how we champion voluntary action

We’re the membership community for charities, voluntary organisations and community groups in England

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

We offer a range of training courses designed to help you do what you do best

This flexible, interactive course will help you understand your duties as a trustee and support you to run your charity effectively so you can make a bigger difference

A practical four-month programme for emerging charity leaders who are on their way to leading organisations

Learn about the mindset, knowledge and connections that emerging leaders need to guide the sector into the 2030s

We know small charities make a big impact with limited resource - that's why we're here to help

Ask our practical support team any question about the setting up or running of your charity or voluntary organisation.

Involving volunteers

Responding to crises
Collaboration
Involving volunteers

Governance
Equity, diversity and inclusion
Inside NCVO

Involving volunteers

Governance
Law and regulation

Funding and income
Impact and evaluation
Responding to crises

Inside NCVO
Collaboration
Involving volunteers

Law and regulation
Government and politics

Responding to crises

Involving volunteers

The steps you should take when shortlisting and interviewing applicants

Employing and managing staff

Guidance on making a provisional offer of employment and conducting checks

Employing and managing staff

How to set up a good induction and probation programme

Employing and managing staff

How to help your team maintain and improve their performance at work

Employing and managing staff

How to set effective objectives and behaviour standards for your team

Employing and managing staff

How to give your team effective feedback

Employing and managing staff

How to develop effective learning and development plans

Employing and managing staff

Guidance to help you motivate and engage your team

Employing and managing staff

Tips to help you plan and run effective one-to-one meetings and appraisals

Employing and managing staff

Guidance to help you address and manage poor performance in the people you manage

Employing and managing staff

This training will teach you how to raise your profile and the profile of your charity. You’ll learn how to improve your external engagement through network-building, collaboration, partnership development and effective communication.

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This course will develop your skills and help you use a marketing approach to recruit volunteers

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

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Leading external engagement ( 1 day)

Supporting good governance (4 x 0.5 days)

Recruiting volunteers (0.5 day)

Authentic leadership (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Charity finance skills (1 day)

Safeguarding essentials for trustees (0.5 day)

Developing a volunteer strategy (1 day)

Mentoring and coaching skills (0.5 days)

Good practice in volunteer management (1 day)

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