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About us

Find out about our services, the way we operate and how we champion voluntary action

Who we are

We’re the membership community for charities, voluntary organisations and community groups in England

Our services

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

Training

We offer a range of training courses designed to help you do what you do best

eLearning: Roles and duties of trustees

This flexible, interactive course will help you understand your duties as a trustee and support you to run your charity effectively so you can make a bigger difference

Leading on purpose

A practical four-month programme for emerging charity leaders who are on their way to leading organisations

Our vision for charity leaders

Learn about the mindset, knowledge and connections that emerging leaders need to guide the sector into the 2030s

Support for small charities and voluntary organisations

We know small charities make a big impact with limited resource - that's why we're here to help

Governance round-up: February 2022

  • Governance
  • Law and regulation

Government policy and funding round-up: February 2022

  • Government and politics
  • Funding and income
  • Governance

What can charities learn from the Charity Commission's Kids Company report?

  • Governance
  • Law and regulation

How we delivered a programme evaluation with partners Rocket Science

  • Impact and evaluation
  • Collaboration

The UK Shared Prosperity Fund: What needs to happen next

  • Government and politics
  • Funding and income

Charities must do more than survive, they must change too

  • Business planning and strategy

Levelling up White Paper: What it means for charities and volunteering

  • Government and politics
  • Funding and income
  • Involving volunteers

Volunteering round-up: January 2022

  • Involving volunteers
  • Funding and income
  • Safeguarding

Governance round-up: January 2022

  • Governance

The Road Ahead 2022: Finding a new practicality through uncertain times

  • Law and regulation
  • Government and politics
  • Coronavirus

Understanding the law on safeguarding

Find out about the key legal sources that we refer to in this guide

  • Safeguarding

Charities’ general duties of care

Find out where charities' duties of care can arise from and who they might affect

  • Safeguarding

A charity’s duty to have liability insurance

The key duties for charities and volunteer organisations regarding insurance

  • Safeguarding

A charity’s duty to report safeguarding issues

Find out about the Charity Commission's expectations for reporting incidents

  • Safeguarding

A charity’s duty to not discriminate or harass

The Charity Commission's recommended steps that your organisation can take

  • Safeguarding

Trustees’ safeguarding duties

Find out about the specific role that trustees can play in safeguarding

  • Safeguarding

Safeguarding children

Find out about the key Acts and treaties designed to protect children

  • Safeguarding

Overview

Key areas of law to be aware of if you or your organisation is responsible for safeguarding children or young people

  • Safeguarding

General duties to safeguard children

Duties of various bodies to protect children and young people

  • Safeguarding

Key duties of public bodies

Key duties of public bodies for safeguarding children or young people

  • Safeguarding

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

How to handle volunteer concerns and complaints

Learn how to respond effectively and constructively to concerns and complaints raised by volunteers in this free webinar.

Charity finance strategy (1 day)

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

Data protection essentials (2 x 0.5 days)

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

Successful funding applications (0.5 day)

Learn Practical tips to ensure you are successful in your funding bid applications.

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Developing a Fundraising Strategy (0.5 day)

Learn how to build a more intentional approach to your fundraising for a more financially sustainable future.

Better impact reporting (0.5 day)

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

Leading change and transformation (2 days)

This practical two-day course for aspiring and existing charity leaders will build your confidence and skills to deliver impact for yourself and your organisation. Learn who your key stakeholders are and how to use communication tools to build engagement and partnerships

Charity finance skills (1 day)

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance