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About us

Find out about our services, the way we operate and how we champion voluntary action

Who we are

We’re the membership community for charities, voluntary organisations and community groups in England

Our services

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

Training

We offer a range of training courses designed to help you do what you do best

eLearning: Roles and duties of trustees

This flexible, interactive course will help you understand your duties as a trustee and support you to run your charity effectively so you can make a bigger difference

Leading on purpose

A practical four-month programme for emerging charity leaders who are on their way to leading organisations

Our vision for charity leaders

Learn about the mindset, knowledge and connections that emerging leaders need to guide the sector into the 2030s

Support for small charities and voluntary organisations

We know small charities make a big impact with limited resource - that's why we're here to help

Small charity helpdesk

Ask our practical support team any question about the setting up or running of your charity or voluntary organisation.

Volunteering during the covid-19 pandemic: What we know

  • Coronavirus
  • Involving volunteers

Governance round-up: July 2022

Read our latest round-up for trustees and governance professionals, with useful sector updates, training courses and written guidance.

  • Governance

Impact round-up: August 2022

In this edition, Sandy Chidley, senior consultant, spotlights opportunities in impact and evaluation and shares useful evaluation resources and training opportunities

  • Impact and evaluation

Time Well Spent: A national survey on the volunteer experience

Our survey of more than 10,000 people provides the most detailed analysis of volunteering for a decade

  • Involving volunteers
  • Digital and technology

Time Well Spent: Employer-supported volunteering

Building on existing work on corporate volunteering, this report looks at employer-supported volunteering through the eyes of the volunteer

  • Involving volunteers
  • Employing and managing staff

Government policy and funding round-up: August 2022

This round-up will help you to stay informed about our influencing work, and any government policy and funding announcements. For news related to what’s happening in parliament, see our regular inside track round-up.

  • Government and politics

Governance round-up: August 2022

Governance consultant Sally Stephens shares updates on the Charities Act and the Charity Governance Code, along with some exciting training opportunities for trustees

  • Governance

Turning abandoned shares into support for communities – and what you can do to help

We explain what dormant assets are, how they could support communities and how you can help make that happen.

  • Law and regulation

Supporting members through the cost of living crisis

  • Responding to crises
  • Government and politics

Government must provide immediate financial support to help communities

Voluntary sector partners joint statement on the cost of living crisis

  • Government and politics
  • Responding to crises

Cost and income structure

Writing the cost and income structure section of your business plan

  • Business planning and strategy

Financial forecasts

Writing the financial forecasts section of your business plan

  • Business planning and strategy

Risk map

Writing the risk map section of your business plan

  • Business planning and strategy

Business plan template

Use this tool to help your organisation write your business plan

What is safeguarding?

Find out what safeguarding means for your organisation

  • Safeguarding

Six steps to successful safeguarding

What the Charity Commission expects you to do, and the main areas of activity to focus on

  • Safeguarding

Law, rules and duties

Find out more about your legal and regulatory responsibilities in safeguarding

  • Safeguarding

Working overseas

Get advice on the safeguarding challenges of working outside the UK

  • Safeguarding

What to do if you have immediate concerns

If you’re worried about someone right now, follow these steps to help

  • Safeguarding

About these safeguarding pages

Find out more about the project supported by the National Lottery Community Fund and the Department for Digital Culture Media and Sport

  • Safeguarding

Theory of change for strategic planning and evaluation (1 day)

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

Supporting good governance (4 x 0.5 days)

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

Charity finance skills (1 day)

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

Equality, diversity and inclusion (EDI) in charity governance (2 x 0.5 days)

This course has been created by The Social Justice Collective to help you understand, address and embed equality, diversity and inclusion (EDI) into your governance practice

NCVO member welcome and refresher session: July 2025

Being an NCVO member means being part of a community. Whether you've just joined us, or you're renewing your membership and need a refresher, join this session to meet and network with other members online

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Outcomes and impact measurement (1 day)

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

Managing conflict and ending volunteering well (0.5 day)

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

Strategic planning: tools for decision making (1 day)

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff