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About us

Find out about our services, the way we operate and how we champion voluntary action

Who we are

We’re the membership community for charities, voluntary organisations and community groups in England

Our services

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

Food and drink order form

Complete our quick form to arrange catering for your event

Time to flex: Embracing flexible working

  • Employing and managing staff
  • Equity, diversity and inclusion

The Road Ahead 2022

  • Coronavirus
  • Responding to crises
  • Government and politics

UK Civil Society Almanac 2021

  • Government and politics
  • Involving volunteers

Levelling up: The role of charities and volunteering

  • Government and politics
  • Involving volunteers

Charities Bill: Lords Second Reading

  • Government and politics

Where power lies: How lived experience is engaged in voluntary sector governance and decision-making

  • Equity, diversity and inclusion
  • Governance

Rebalancing the Relationship: Final report

  • Employing and managing staff
  • Collaboration

Rebalancing the relationship: emerging findings and draft recommendations

  • Employing and managing staff
  • Collaboration

The Road Ahead 2021

  • Funding and income
  • Coronavirus
  • Responding to crises

Time Well Spent: Diversity and volunteering

  • Equity, diversity and inclusion
  • Involving volunteers

Examples of planning triangles

Examples of evaluation planning triangles in different organisations

  • Impact and evaluation

Monitoring and evaluation frameworks

Learn how to develop a monitoring and evaluation framework and see some examples

  • Impact and evaluation

Developing a monitoring and evaluation framework

Learn about how to create a monitoring and evaluation framework

  • Impact and evaluation

Examples of monitoring and evaluation frameworks

View what some monitoring and evaluation frameworks look like for different organisations

  • Impact and evaluation

Choosing your evaluation methods

Learn about which evaluation method will be best for the type of evaluation work you're doing

  • Impact and evaluation

Choosing your method

Find out about the process of choosing evaluation methods, and what some of those common evaluation methods are

  • Impact and evaluation

Using interviews

Learn about what types of interviews there are and what to consider when running interviews

  • Impact and evaluation

Planning and running focus groups

Learn about how to plan for and run focus groups

  • Impact and evaluation

Designing questionnaires

Learn about the basics of questionnaire design

  • Impact and evaluation

Using creative data collection methods

Learn about different creative data collection methods and when they can be used

  • Impact and evaluation

Strategic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

Leading a thriving organisational culture (1 Day)

This training provides you with the insights, tools, and confidence to evaluate and strengthen your organisation’s culture providing a strong foundation for success.

Webinar: A Million Acts Of Hope campaign

Learn how to get involved with A Million Acts of Hope, a campaign taking place across the country, building up to a week of action 13 – 20 May 2026.

Boost your personal influence and impact (0.5 day)

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

Outcomes and impact measurement (1 day)

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

Leading change and transformation (1 day)

The voluntary sector operates in a fast-moving and uncertain environment. This one-day training focuses on leading change in a way that brings staff teams with you.

Financial governance for trustees (0.5 day)

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Strategic planning: tools for decision making (1 day)

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Charity finance skills (1 day)

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance