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Find out about our services, the way we operate and how we champion voluntary action

We’re the membership community for charities, voluntary organisations and community groups in England

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

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Collaboration
Involving volunteers

Government and politics

Involving volunteers

Involving volunteers

Involving volunteers

Equity, diversity and inclusion

Coronavirus
Involving volunteers

A review of the voluntary sector's operating environment.

Responding to crises
Coronavirus
Funding and income

Collaboration
Impact and evaluation

Involving volunteers

How to write a volunteer agreement without creating an employment contract

Involving volunteers

What to include in volunteer induction training to help new volunteers get started

Involving volunteers

How to support, supervise and get feedback from volunteers to improve their experience

Involving volunteers

How to keep volunteers engaged and retain them at your organisation

Involving volunteers

How to recognise and address problems or issues with your volunteers

Involving volunteers

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

Involving volunteers

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

How to thank your volunteers and show you appreciate their efforts

Involving volunteers

Make sure you offer the right volunteer training to help your volunteers do their roles

Involving volunteers

Acknowledge volunteers' training and experience through a certificate, accreditation or qualification

Involving volunteers

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice.

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why.

This advanced course is specifically for data protection leads or officers in charitable organisations.

Learn practical tips to ensure you are successful in your funding bid applications.

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England.

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully.

A practical, high impact course that focuses on building an effective finance strategy and equips you to strengthen your charity’s financial stability and long term confidence.

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

We know numbers can be daunting. Whether you are a staff member managing daily operations or a trustee overseeing governance, understanding your charity financial health is key to sustainable impact.

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Good practice in volunteer management (1 day)

Safeguarding essentials in charities (1 day)

Theory of change for strategic planning and evaluation (1 day)

Advanced data protection (2 x 0.5 days)

Successful funding applications (0.5 day)

Designated safeguarding leads in charities (1 day)

Project management in the voluntary sector (2 days)

Charity finance strategy (1 day)

Data protection essentials (2 x 0.5 days)

Charity finance skills (1 day)

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