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About us

Find out about our services, the way we operate and how we champion voluntary action

Who we are

We’re the membership community for charities, voluntary organisations and community groups in England

Our services

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

Training

We offer a range of training courses designed to help you do what you do best

eLearning: Roles and duties of trustees

This flexible, interactive course will help you understand your duties as a trustee and support you to run your charity effectively so you can make a bigger difference

Leading on purpose

A practical four-month programme for emerging charity leaders who are on their way to leading organisations

Our vision for charity leaders

Learn about the mindset, knowledge and connections that emerging leaders need to guide the sector into the 2030s

Support for small charities and voluntary organisations

We know small charities make a big impact with limited resource - that's why we're here to help

Open letter to the chancellor on the impact of increased employer National Insurance Contributions for charities

We’ve written to the chancellor calling for urgent action on the planned increase to employer National Insurance Contributions (NICs) for the voluntary sector

  • Employing and managing staff
  • Funding and income

Trustees’ Week 2024: Celebrating trustees’ dedication and impact

This Trustees' Week we celebrated the role of trustees across the UK and explored the challenges and opportunities in trustee recruitment and retention

  • Involving volunteers
  • Governance

Can we Bank on the Banks? New Report Highlights Ongoing Challenges

  • Collaboration
  • Financial management

Why Investing in Volunteering is Money Well Spent

  • Funding and income
  • Involving volunteers

NCVO Strengthens Board with New Appointments

  • Leadership
  • Governance

Overcoming sticking points in strategy development: A conversation with Sini and Sam

  • Business planning and strategy
  • Impact and evaluation
  • Consultancy

Small Charity Week 2025: New match funding campaign to boost small charities

  • Funding and income
  • Campaigning

New members join Small Charities Advisory Panel to strengthen the voice of small charities

  • Campaigning
  • Governance

HRH The Duke of Edinburgh announced as NCVO’s new Royal Patron

  • Inside NCVO

Expenses claim form

Sample trustee expenses claim form

Organisational management calendar

A sample management calendar for users to adapt for their own organisations

Risk register

A template risk register is a framework for identifying, assessing and recording the risks that your organisation faces

Role descriptions for trustees

Sample role descriptions for a range of trustee roles

Role description for a chief executive

The management of a charity is delegated to the chief executive. This is a sample role description for a chief executive.

Sub-committee terms of reference

All sub-committees need terms of reference that clearly indicate what's expected of them and who they're accountable to.

CEO report template

It is good practice that the CEO reports to the board on a regular basis, we would recommend this report is written so that trustees have time to digest it and formulate questions.

Sample schemes of delegation

A resource pack to help you write a scheme of delegation.

Trustee disputes process

Find out how our example code of conduct can ensure your complaints are handled fairly and consistently.

Charity Governance Code

Read the new Code, which sets out principles of good governance for charities.

Authentic leadership (1 day)

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Safeguarding essentials for trustees (0.5 day)

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Mentoring and coaching skills (0.5 days)

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Good practice in volunteer management (1 day)

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

Managing conflict and ending volunteering well (0.5 day)

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

Introduction to EDI in charities (2 x 0.5 days)

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation