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Find out about our services, the way we operate and how we champion voluntary action

We’re the membership community for charities, voluntary organisations and community groups in England

Find out how we can support you, from support for small charities and training to consultancy and corporate relations

Discover our range of rooms available for hire.

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Involving volunteers

Involving volunteers

Employing and managing staff
Business planning and strategy
Impact and evaluation

Government and politics
Law and regulation

Involving volunteers

Governance

Funding and income
Government and politics
Governance

Government and politics
Law and regulation

Governance

Involving volunteers

Learn how to keep clear records of who holds decision-making authority.

Learn about how to navigate strategic and operational problems and where the responsibility is located

Governance

Learn more about the key areas boards and trustees are responsible for

Governance

All trustees must take responsibility for decisions that benefit their charity

Governance

All trustees are responsible for shaping the culture of their board and charity

Governance

Trustees must make sure their charity’s money is safe and used properly

Governance

Trustees should think carefully about how to secure income for their charity

Governance

Seven steps to help trustees manage risk in their charity

Governance
Risk

Trustees need to make sure their charity follows employment law and has clear volunteer management processes

Governance

Guidance on Charity Commission, Companies House and serious incident reporting

Governance

The voluntary sector operates in a fast-moving and uncertain environment. This one-day training focuses on leading change in a way that brings staff teams with you.

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This training will teach you how to raise your profile and the profile of your charity. You’ll learn how to improve your external engagement through network-building, collaboration, partnership development and effective communication.

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission.

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice.

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why.

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Leading change and transformation (1 day)

Boost your personal influence and impact (0.5 day)

Managing people in the charity sector (2 days)

Charity trustee induction and refresher (2 x 0.5 days)

Leading external engagement (1 day)

Outcomes and impact measurement (1 day)

Safeguarding essentials for trustees (0.5 day)

Good practice in volunteer management (1 day)

Safeguarding essentials in charities (1 day)

Theory of change for strategic planning and evaluation (1 day)

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