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Executive summary

Writing the executive summary of your business plan

  • Business planning and strategy

About your organisation

Writing about your organisation in your business plan

  • Business planning and strategy

What we do

Writing about what your organisation does in your business plan

  • Business planning and strategy

Our market

How to navigate your market and customer base

  • Business planning and strategy

Market analysis

Writing the market analysis section of your business plan

  • Business planning and strategy

How we reach our market

Writing the market research section of your business plan

  • Business planning and strategy

Market research and testing

Writing the market research and testing section of your business plan

  • Business planning and strategy

Operational plan

Writing the operational planning section of your business plan

  • Business planning and strategy

People, management and governance

Writing the people, management and governance section of your business plan

  • Business planning and strategy

Our impact

Writing the impact section of your business plan

  • Business planning and strategy

Saskia Konynenburg appointed Interim Chief Executive of NCVO

  • Governance
  • Leadership

Civil Society Covenant launched to reset partnership with government

  • Campaigning
  • Government and politics

Help shape new public procurement rules for charities

  • Government and politics
  • Funding and income

How we help charities build confidence in evaluation

Many charities want to evaluate their impact but lack time or confidence. This blog shares how we support practical, sustainable approaches to self-evaluation.

  • Business planning and strategy
  • Impact and evaluation

Kate Lee OBE appointed new chief executive

NCVO announces the appointment of Kate Lee OBE as its new chief executive, joining at a crucial moment for the voluntary sector.

  • Leadership
  • Governance

Managing staff who work remotely

Guidance to help you lead or manage people who work remotely

  • Employing and managing staff

Handling conflict at work

Understand different types of workplace conflict, why conflict happens, and how to resolve it

  • Employing and managing staff

Developing effective teams

  • Employing and managing staff

Why teamwork is important

Why team working is especially important in voluntary organisations

  • Employing and managing staff

Developing team objectives and plans

How to develop a set of clear objectives and plans for your team

  • Employing and managing staff

Communicating with your team

Tips to help you communicate effectively with your team

  • Employing and managing staff

Building a positive team culture

Steps you can take to build a positive team culture

  • Employing and managing staff

Belbin's team roles: Understanding your team

Guidance to help you understand the balance of skills, abilities and aspirations in your team, so you can harness them effectively.

  • Employing and managing staff

Mental health and wellbeing: employers' responsibilities

Build your understanding of an employers' responsibilities for mental health and wellbeing

  • Employing and managing staff

Managing stress in your organisation

Learn how to recognise whether stress is an issue for your organisation, and get tips on how to manage it

  • Employing and managing staff

Data protection essentials (2 x 0.5 days)

This course will take you through the essentials of lawful data processing for charities and help improve your compliance with the law

Successful funding applications (0.5 day)

Learn Practical tips to ensure you are successful in your funding bid applications.

Developing a Fundraising Strategy (0.5 day)

Learn how to develop your first fundraising strategy. This course is aimed at small to medium-sized charities looking to grow their fundraising offer.

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Better impact reporting (0.5 day)

This practical session will build your awareness of different types of reporting and support you to tell a compelling story through your reporting

Leading change and transformation (2 days)

This practical two-day course for aspiring and existing charity leaders will build your confidence and skills to deliver impact for yourself and your organisation. Learn who your key stakeholders are and how to use communication tools to build engagement and partnerships

Charity finance skills (1 day)

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

NCVO member welcome and refresher session

Join this session to explore your NCVO member benefits and learn more about our supportive community.

Charity trustee induction and refresher (2 x 0.5 days)

This course will give trustees an overview and understanding of charity governance, regulation and best practice

Strategic planning: tools for decision making (1 day)

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation