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Find out what delivering public services means and if you can get funding from public sector organisations

Funding and income

Learn more about the commissioning cycle

Funding and income

Funding and income

Learn how to develop your organisation's strategy and how to use the evaluation process to learn and make decisions

Impact and evaluation
Business planning and strategy

Guidance to help you throughout the evaluation process

Impact and evaluation

Learn about what evaluation is and how the evaluation process is set up

Impact and evaluation

Learn about what evaluation is and why it's important for your organisation

Impact and evaluation

Learn about the how the process of evaluation works

Impact and evaluation

Learn about how to plan your evaluation to make sure it's set up for success

Impact and evaluation

Employing and managing staff
Equity, diversity and inclusion

Coronavirus
Responding to crises
Government and politics

Government and politics
Involving volunteers

Government and politics
Involving volunteers

Government and politics

Equity, diversity and inclusion
Governance

Employing and managing staff
Collaboration

Employing and managing staff
Collaboration

Funding and income
Coronavirus
Responding to crises

Equity, diversity and inclusion
Involving volunteers

Get an introduction to data collection methods and practical guidance for evaluating your work

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

This course will develop your skills and help you use a marketing approach to recruit volunteers

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

This course will help you create a positive and inclusive experience for volunteers. The course will explore best practice in relation to safeguarding, data protection, health and safety, and equality

Through a blend of theoretical frameworks and practical application, you'll learn how to build a fundraising function that is not only effective today but sustainable and resilient for years to come.

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

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Delivering public services

The commissioning cycle

Social investment

Fundraising methods

Strategy and evaluation

Evaluation

Understanding evaluation

What is evaluation?

The evaluation process

Planning your evaluation

Time to flex: Embracing flexible working

The Road Ahead 2022

UK Civil Society Almanac 2021

Levelling up: The role of charities and volunteering

Charities Bill: Lords Second Reading

Where power lies: How lived experience is engaged in voluntary sector governance and decision-making

Rebalancing the Relationship: Final report

Rebalancing the relationship: emerging findings and draft recommendations

The Road Ahead 2021

Time Well Spent: Diversity and volunteering

Get email updates from NCVO

Tools and methods for measuring outcomes (1 day)

Mentoring and coaching skills (0.5 days)

Recruiting volunteers (0.5 day)

Authentic leadership (1 day)

Safeguarding essentials for trustees (0.5 day)

Managing conflict and ending volunteering well (0.5 day)

Introduction to EDI in charities (2 x 0.5 days)

Volunteers and the law (0.5 day)

Building a sustainable and resilient fundraising strategy (1 day)

Strategic leadership (1 day)

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Tools and methods for measuring outcomes (1 day)

Mentoring and coaching skills (0.5 days)

Recruiting volunteers (0.5 day)

Authentic leadership (1 day)

Safeguarding essentials for trustees (0.5 day)

Managing conflict and ending volunteering well (0.5 day)

Introduction to EDI in charities (2 x 0.5 days)

Volunteers and the law (0.5 day)

Building a sustainable and resilient fundraising strategy (1 day)

Strategic leadership (1 day)

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