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Involving paid staff as volunteers

Things to consider when paid staff want to volunteer for the organisation that employs them

  • Involving volunteers

Data protection and volunteers

Guidance on holding and protecting data on volunteers

  • Involving volunteers

Employment status

Guidance on when a volunteer can demonstrate that they're working under a contract, and what that means

  • Involving volunteers

Tribunal decisions

Examples of tribunal decisions where a volunteer be seen as an employee

  • Involving volunteers

National minimum wage

What happens if a volunteer is found to be eligible for the minimum wage

  • Involving volunteers

Making sure you don't create an employment contract

How to make the most of volunteers while ensuring they don’t become workers or employees

  • Involving volunteers

Volunteering and benefits

Learn more about volunteering while receiving state benefits

  • Involving volunteers

Volunteering, tax and national insurance

Learn about the tax and national insurance implications for volunteers

  • Involving volunteers

Volunteering and health and safety

Guidance on the health and safety measures you need to put in place when working with volunteers

  • Involving volunteers

Insurance and volunteers

Guidance on arranging insurance for volunteers and volunteer-involving organisations

  • Involving volunteers

Time to flex: Embracing flexible working

  • Employing and managing staff
  • Equity, diversity and inclusion

The Road Ahead 2022

  • Coronavirus
  • Responding to crises
  • Government and politics

UK Civil Society Almanac 2021

  • Government and politics
  • Involving volunteers

Levelling up: The role of charities and volunteering

  • Government and politics
  • Involving volunteers

Charities Bill: Lords Second Reading

  • Government and politics

Where power lies: How lived experience is engaged in voluntary sector governance and decision-making

  • Equity, diversity and inclusion
  • Governance

Rebalancing the Relationship: Final report

  • Employing and managing staff
  • Collaboration

Rebalancing the relationship: emerging findings and draft recommendations

  • Employing and managing staff
  • Collaboration

The Road Ahead 2021

  • Funding and income
  • Coronavirus
  • Responding to crises

Time Well Spent: Diversity and volunteering

  • Equity, diversity and inclusion
  • Involving volunteers

Recruiting volunteers

How to run volunteer recruitment and where to find the volunteers you need

  • Involving volunteers

Develop your role

Important things to consider when creating a new volunteer role

  • Involving volunteers

Find volunteers

Advertise your role and attract the right volunteers

  • Involving volunteers

Manage applications and organise interviews

Make sure your application and interview processes are accessible and fair

  • Involving volunteers

Appoint volunteers

Carry out the appropriate checks and let volunteers know if they've been successful

  • Involving volunteers

Volunteers who claim benefits

How volunteering affects volunteers who claim benefits and how you can support them

  • Involving volunteers

Volunteers from overseas

The rules about volunteers from overseas, including who can and can’t volunteer and what the restrictions are

  • Involving volunteers

Writing a volunteer agreement

How to write a volunteer agreement without creating an employment contract

  • Involving volunteers

Running a volunteer induction

What to include in volunteer induction training to help new volunteers get started

  • Involving volunteers

Supporting volunteers

How to support, supervise and get feedback from volunteers to improve their experience

  • Involving volunteers

Developing a volunteer strategy (1 day)

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

Safeguarding essentials in charities (1 day)

All voluntary organisations have a duty to keep the people they work with safe from harm. This course introduces the basics of safeguarding within a charity context in England and highlights effective safeguarding practice

Annual General Meeting 2025

Join fellow NCVO members at our Annual General Meeting to connect, reflect on the year’s achievements, shape the future of NCVO and make your voice heard.

Managing people in the charity sector (2 days)

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

Tools and methods for measuring outcomes (1 day)

Get an introduction to data collection methods and practical guidance for evaluating your work

Charity finance strategy (1 day)

This course will give you an overview of how to build a simple finance strategy. We’ll introduce tools to help you build the financial resilience of your charity

Designated safeguarding leads in charities (1 day)

This one-day training course provides an overview of the roles and responsibilities of safeguarding leads in charities in England

Leading a thriving organisational culture (1 Day)

This training provides you with the insights, tools, and confidence to evaluate and strengthen your organisation’s culture providing a strong foundation for success.

Boost your personal influence and impact (0.5 day)

Learn practical tools and techniques to increase your capability, confidence and impact when seeking to influence others – both within and outside your organisation

Project management in the voluntary sector (2 days)

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully