How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
How to support your staff to take part in volunteering opportunities
At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.
Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will
Guidance to help you lead or manage people who work remotely
Understand different types of workplace conflict, why conflict happens, and how to resolve it
Why team working is especially important in voluntary organisations
How to develop a set of clear objectives and plans for your team
Tips to help you communicate effectively with your team
Steps you can take to build a positive team culture
Guidance to help you understand the balance of skills, abilities and aspirations in your team, so you can harness them effectively.
Build your understanding of an employers' responsibilities for mental health and wellbeing
Learn how to recognise whether stress is an issue for your organisation, and get tips on how to manage it