Guidance on how to support, engage and manage your volunteers
How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
Many charities want to evaluate their impact but lack time or confidence. This blog shares how we support practical, sustainable approaches to self-evaluation.
NCVO announces the appointment of Kate Lee OBE as its new chief executive, joining at a crucial moment for the voluntary sector.
A statement from Kate Lee OBE, our chief executive, on the recent attacks in Manchester.
We know from speaking to our members about the increased need for sector support and solidarity in times of division and racial hatred.
Members came together for our 2025 AGM to reflect on the past year, hear from our leadership team, and welcome our new treasurer and chief executive.
A refreshed Charity Governance Code gives clearer guidance for charity boards on leadership, decision making and inclusion.
Our latest Governance in Focus report reveals that charity boards are improving how they govern but still have work to do on inclusion and culture.
Use this page to help you work out if you need to change video calling software. You might decide to use different software and tools for different things.
More information on eLearning resources, tools and systems
Use this page to learn about getting good survey response rates, get tips on survey design and compare different survey platforms.
Advice on how to choose digital tools for your voluntary organisation
Use this page to understand why you should plan software selection and how you should approach it.
Use this page to learn about the first steps you should take before you begin to think about new software. They help you set out what you already know.
Use this page to help you prioritise the things that matter most to your organisation and the people who'll use the new technology.
How to compare and consider different digital tools and software
Use this page to understand how to create a comparison grid (or assessment framework) and make decisions around digital tools
How to test and learn to make sure you're using the right tools in the right way