Guidance on how to support, engage and manage your volunteers
How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.
Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will
Safeguarding considerations when shortlisting for roles
How to conduct interviews
How to carry out pre-employment checks
Safeguarding for onboarding, training and support
How to conduct exit interviews safely
Safeguarding questions to use during interviews
How you can support safeguarding for your organisation, internally and externally
How to communicate about your organisation's work safely
How to make safeguarding a central part of your fundraising
Making sure you’ve covered important aspects of safeguarding when fundraising