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How to support, supervise and get feedback from volunteers to improve their experience

Involving volunteers

How to keep volunteers engaged and retain them at your organisation

Involving volunteers

How to recognise and address problems or issues with your volunteers

Involving volunteers

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

Involving volunteers

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

Guidance on training, accrediting and thanking volunteers

Involving volunteers

How to thank your volunteers and show you appreciate their efforts

Involving volunteers

Make sure you offer the right volunteer training to help your volunteers do their roles

Involving volunteers

Acknowledge volunteers' training and experience through a certificate, accreditation or qualification

Involving volunteers

How to support your staff to take part in volunteering opportunities

Involving volunteers

Key insights about the state of the voluntary sector from our Civil Society Almanac 2022

Equity, diversity and inclusion
Responding to crises
Funding and income

Involving volunteers

Today we publish our annual report and financial accounts for the year ending 31 March 2022.

Governance
Membership
Inside NCVO

Two new directors join NCVO as organisation announces leadership team

Inside NCVO

Governance
Safeguarding

In this edition, Sandy Chidley, senior consultant, spotlights opportunities in impact and evaluation and shares useful evaluation resources and training opportunities

Impact and evaluation

How NCVO's independent governance review is helping us live up to our values and the Charity Governance Code we helped create

Governance
Inside NCVO

Governance

Sarah Vibert, NCVO CEO, responds to the Autumn Statement

Government and politics
Responding to crises

Highlights from our 2022 annual general meeting

Inside NCVO

How to request and process DBS checks

Safeguarding

Guidance on what checks you need to complete for people working overseas

Safeguarding

Guidance on additional information you need to consider when carrying out DBS checks for trustees

Safeguarding

Steps you need to take to keep data safe once DBS checks have been carried out

Safeguarding

Guidance on what to do if a staff member or volunteer has a criminal record

Safeguarding

Find out about whistleblowing, and the policies your organisation should have in place.

Safeguarding

Questions you might ask yourself if you're thinking of raising a concern.

Safeguarding

Find out about different types of concerns and ways they can be reported.

Safeguarding

Find out why it's useful to stay up to date with safeguarding terminology

Safeguarding

Find definitions of some of the most common safeguarding terminology

Safeguarding

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

Learn more about the Civil Society Covenant, and the steps to implement it, in this free event.

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

A network open to all NCVO members working within the volunteering ecosystem. Join us to discuss your volunteering challenges and work with the group to find solutions.

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

Get an introduction to data collection methods and practical guidance for evaluating your work

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Strategic planning: tools for decision making (1 day)

Managing conflict and ending volunteering well (0.5 day)

Supporting good governance (4 x 0.5 days)

Introduction to EDI in charities (2 x 0.5 days)

Financial governance for trustees (0.5 day)

Managing people in the charity sector (2 days)

Good practice in volunteer management (1 day)

Tools and methods for measuring outcomes (1 day)

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