How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
How to support your staff to take part in volunteering opportunities
Many charities want to evaluate their impact but lack time or confidence. This blog shares how we support practical, sustainable approaches to self-evaluation.
NCVO announces the appointment of Kate Lee OBE as its new chief executive, joining at a crucial moment for the voluntary sector.
Find out about the key legal sources that we refer to in this guide
Find out where charities' duties of care can arise from and who they might affect
The key duties for charities and volunteer organisations regarding insurance
Find out about the Charity Commission's expectations for reporting incidents
The Charity Commission's recommended steps that your organisation can take
Find out about the specific role that trustees can play in safeguarding
Find out about the key Acts and treaties designed to protect children
Key areas of law to be aware of if you or your organisation is responsible for safeguarding children or young people
Duties of various bodies to protect children and young people
Key duties of public bodies for safeguarding children or young people