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How to support, supervise and get feedback from volunteers to improve their experience

Involving volunteers

How to keep volunteers engaged and retain them at your organisation

Involving volunteers

How to recognise and address problems or issues with your volunteers

Involving volunteers

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

Involving volunteers

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

Guidance on training, accrediting and thanking volunteers

Involving volunteers

How to thank your volunteers and show you appreciate their efforts

Involving volunteers

Make sure you offer the right volunteer training to help your volunteers do their roles

Involving volunteers

Acknowledge volunteers' training and experience through a certificate, accreditation or qualification

Involving volunteers

How to support your staff to take part in volunteering opportunities

Involving volunteers

Collaboration
Involving volunteers

Government and politics

Involving volunteers

Involving volunteers

Involving volunteers

Equity, diversity and inclusion

Coronavirus
Involving volunteers

A review of the voluntary sector's operating environment.

Responding to crises
Coronavirus
Funding and income

Collaboration
Impact and evaluation

Involving volunteers

Writing the cost and income structure section of your business plan

Business planning and strategy

Writing the financial forecasts section of your business plan

Business planning and strategy

Writing the risk map section of your business plan

Business planning and strategy

Use this tool to help your organisation write your business plan

Find out what safeguarding means for your organisation

Safeguarding

What the Charity Commission expects you to do, and the main areas of activity to focus on

Safeguarding

Find out more about your legal and regulatory responsibilities in safeguarding

Safeguarding

Get advice on the safeguarding challenges of working outside the UK

Safeguarding

If you’re worried about someone right now, follow these steps to help

Safeguarding

Find out more about the project supported by the National Lottery Community Fund and the Department for Digital Culture Media and Sport

Safeguarding

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This course introduces the key principles of equity, diversity and inclusion (EDI) and how to apply them to your organisation

This course will equip managers in the voluntary sector with the skills and techniques they need to effectively manage paid members of staff

This course will revisit the core financial duties of a charity trustee and explore what it means to practice good financial governance

A network open to all NCVO members working within the volunteering ecosystem. Join us to discuss your volunteering challenges and work with the group to find solutions.

Get an introduction to data collection methods and practical guidance for evaluating your work

Gain a clear understanding of the UK political system, the points of access and influence. Get top tips about what works and what to avoid.

This course provides an introduction to the key principles of good volunteer management and how to apply them in your organisation

This practical one-day course for aspiring and existing charity leaders will elevate your strategic leadership skills, so you can create lasting impact for your organisations and the communities you serve.

This practical course is specifically tailored to the voluntary sector. It’s designed to give you all the principles and practical tools you need to plan, deliver and evaluate your project successfully

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Supporting good governance (4 x 0.5 days)

Introduction to EDI in charities (2 x 0.5 days)

Managing people in the charity sector (2 days)

Financial governance for trustees (0.5 day)

Tools and methods for measuring outcomes (1 day)

Influencing parliament and government (2 x 0.5 days)

Good practice in volunteer management (1 day)

Strategic leadership (1 day)

Project management in the voluntary sector (2 days)

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