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News and insights (336)
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How to keep volunteers engaged and retain them at your organisation

Involving volunteers

How to recognise and address problems or issues with your volunteers

Involving volunteers

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

Involving volunteers

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

Guidance on training, accrediting and thanking volunteers

Involving volunteers

How to thank your volunteers and show you appreciate their efforts

Involving volunteers

Make sure you offer the right volunteer training to help your volunteers do their roles

Involving volunteers

Acknowledge volunteers' training and experience through a certificate, accreditation or qualification

Involving volunteers

How to support your staff to take part in volunteering opportunities

Involving volunteers

How to make sure volunteers have a positive end to their time with your organisation

Involving volunteers

Government and politics

Involving volunteers

Coronavirus
Involving volunteers
Responding to crises

Involving volunteers

Inside NCVO

Involving volunteers

Government and politics

Inside NCVO

Impact and evaluation

Inside NCVO

Learn about how to create an evaluation budget

Impact and evaluation

Impact and evaluation

Learn about the different planning tools you can use to help you find out what difference you want to make

Impact and evaluation

Learn how to create your own evaluation planning triangle

Impact and evaluation

Examples of evaluation planning triangles in different organisations

Impact and evaluation

Learn how to develop a monitoring and evaluation framework and see some examples

Impact and evaluation

Learn about how to create a monitoring and evaluation framework

Impact and evaluation

View what some monitoring and evaluation frameworks look like for different organisations

Impact and evaluation

Learn about which evaluation method will be best for the type of evaluation work you're doing

Impact and evaluation

Find out about the process of choosing evaluation methods, and what some of those common evaluation methods are

Impact and evaluation

Get an introduction to data collection methods and practical guidance for evaluating your work

This training will teach you how to raise your profile and the profile of your charity. You’ll learn how to improve your external engagement through network-building, collaboration, partnership development and effective communication.

This course will develop your skills and help you use a marketing approach to recruit volunteers

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This introductory course explains the key trustee responsibilities for safeguarding, following guidance from the Charity Commission

Get an overview of the key tasks and considerations when creating a volunteer strategy. Learn how to develop a strategy that compliments your business plan and create a framework for building success

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

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Tools and methods for measuring outcomes (1 day)

Leading external engagement ( 1 day)

Recruiting volunteers (0.5 day)

Supporting good governance (4 x 0.5 days)

Authentic leadership (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Charity finance skills (1 day)

Safeguarding essentials for trustees (0.5 day)

Developing a volunteer strategy (1 day)

Mentoring and coaching skills (0.5 days)

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