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Guidance on how to support, engage and manage your volunteers

Involving volunteers

How to support, supervise and get feedback from volunteers to improve their experience

Involving volunteers

How to keep volunteers engaged and retain them at your organisation

Involving volunteers

How to recognise and address problems or issues with your volunteers

Involving volunteers

How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked

Involving volunteers

Find out how other organisations have developed ways to engage young people in their volunteer programmes.

Guidance on training, accrediting and thanking volunteers

Involving volunteers

How to thank your volunteers and show you appreciate their efforts

Involving volunteers

Make sure you offer the right volunteer training to help your volunteers do their roles

Involving volunteers

Acknowledge volunteers' training and experience through a certificate, accreditation or qualification

Involving volunteers

Government and politics

Involving volunteers

Coronavirus
Involving volunteers
Responding to crises

Involving volunteers

Inside NCVO

Involving volunteers

Government and politics

Inside NCVO

Impact and evaluation

Inside NCVO

Learn more about telephone fundraising for voluntary organisations

Funding and income

Learn about what fundraising myths exist

Funding and income

Decide if crowdfunding is right for you

Funding and income

Learn about how to run a crowdfunding campaign

Funding and income

Guidance to help you think about your funding and income planning

Funding and income

Find out what delivering public services means and if you can get funding from public sector organisations

Funding and income

Learn more about the commissioning cycle

Funding and income

Funding and income

Learn about what evaluation is and why it's important for your organisation

Impact and evaluation

Learn how to create an evaluation plan to better understand and demonstrate the difference your work makes

This course provides an introduction to the key differences between mentoring and coaching. You’ll learn how to use both skills effectively to develop and support staff, volunteers and clients

Learn how to create your own theory of change and narrative. This course will challenge you to think critically about what you're doing and why

This course will help people with little or no financial background to feel confident in managing day-to-day charity finance

This course will give trustees an overview and understanding of charity governance, regulation and best practice

This practical one-day course for aspiring and existing charity leaders will strengthen your understanding of authentic leadership, so you can lead with integrity and impact

Learn more about the Civil Society Covenant, and the steps to implement it, in this free event.

This course will introduce processes and tools to help ensure that decision-making is responsive to your environment and focused on the most important issues affecting your organisation

This course will help you to manage conflict and problem solve with your volunteers, and navigate the process of ending volunteering well.

This course will help you implement structures and processes to support trustees, and ensure systems are aligned with your organisation’s purpose and objectives

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Outcomes and impact measurement (1 day)

Mentoring and coaching skills (0.5 days)

Theory of change for strategic planning and evaluation (1 day)

Charity finance skills (1 day)

Charity trustee induction and refresher (2 x 0.5 days)

Authentic leadership (1 day)

Strategic planning: tools for decision making (1 day)

Managing conflict and ending volunteering well (0.5 day)

Supporting good governance (4 x 0.5 days)

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