Guidance on how to support, engage and manage your volunteers
How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
Policy and insight manager Sam Mercadante considers the implications of the Autumn Statement for charities
Latest updates on our influencing work, government policy and funding announcements
Research exploring the volunteering experiences and perspectives of people from the global majority
The latest resources, events and training to help your organisation with its impact and evaluation
The latest volunteering news, resources and dates for your diary
New inclusion and campaigning resources, a chance to help shape investment principles, and dates for your diary
It is with much love and respect that we pay tribute to our colleague and friend, Michelle Curtis, who passed away unexpectedly in November.
How charities can harness the power of our collective voice in 2024
Resources, events, support and information on the big issues affecting small charities
Latest updates on our influencing work, government policy and funding announcements
Incorporating conflicts of interest into your financial procedures manual
A basic building block of internal control
Putting together a properly costed plan, and then using it to monitor progress
The Charity Commission expects organisations to know that their money is coming from somewhere reputable. This guidance explains what you can take.
Guidance for using NCVO's control on expenditure manual templates
Guidance for using NCVO's financial procedures manual templates - investment and borrowing section
Guidance for using NCVO's financial procedures manual templates - controls on financial assets
Guidance for using NCVO's financial procedures manual templates - human resources
Guidance for using NCVO's financial procedures manual templates - controls on physical assets
Downloadable financial procedures manual templates for charities and voluntary organisations.