Guidance on how to support, engage and manage your volunteers
How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
At a time of crisis, charities want and need to be able to give their all to supporting people who need it most. They cannot do that if they have to suspend their work or close altogether.
Volunteering rates have remained stable over the last few years. In 2018/19, 22% of people regularly volunteered with a group, club or organisation. While the pandemic is unlikely to influence the overall numbers of people volunteering in the UK, we will
A sample management calendar for users to adapt for their own organisations
A template risk register is a framework for identifying, assessing and recording the risks that your organisation faces
Sample role descriptions for a range of trustee roles
The management of a charity is delegated to the chief executive. This is a sample role description for a chief executive.
All sub-committees need terms of reference that clearly indicate what's expected of them and who they're accountable to.
It is good practice that the CEO reports to the board on a regular basis, we would recommend this report is written so that trustees have time to digest it and formulate questions.
Three samples formats of schemes of delegation for boards. A one stop document for all your delegated duties and ways to monitor them
This guide explores how to implement a good appraisal process that supports and motivates your CEO to do even better.
A guide to applying the principles of the Charity Governance Code, specially adapted for the smallest organisations.
The governance wheel is a simple tool that helps boards of voluntary organisations quickly get a sense of how well they’re functioning and fulfilling their roles.