Guidance on how to support, engage and manage your volunteers
How to support, supervise and get feedback from volunteers to improve their experience
How to keep volunteers engaged and retain them at your organisation
How to recognise and address problems or issues with your volunteers
How to dismiss a volunteer with fairness when other ways to solve a problem haven’t worked
Find out how other organisations have developed ways to engage young people in their volunteer programmes.
Guidance on training, accrediting and thanking volunteers
How to thank your volunteers and show you appreciate their efforts
Make sure you offer the right volunteer training to help your volunteers do their roles
Acknowledge volunteers' training and experience through a certificate, accreditation or qualification
Sample trustee expenses claim form
A sample management calendar for users to adapt for their own organisations
A template risk register is a framework for identifying, assessing and recording the risks that your organisation faces
Sample role descriptions for a range of trustee roles
The management of a charity is delegated to the chief executive. This is a sample role description for a chief executive.
All sub-committees need terms of reference that clearly indicate what's expected of them and who they're accountable to.
It is good practice that the CEO reports to the board on a regular basis, we would recommend this report is written so that trustees have time to digest it and formulate questions.
A resource pack to help you write a scheme of delegation.
Find out how our example code of conduct can ensure your complaints are handled fairly and consistently.
Read the new Code, which sets out principles of good governance for charities.